Arkansas Democrat-Gazette

Pickup service unruly

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I will no longer be grocery shopping at Wal-Mart. I am moving my grocery needs to Harps or somewhere else because the “pickup” service is out of control.

I love to shop for food. I consider myself somewhat of a “foodie,” but nowadays, I can’t get through the store due to the pickup shopping carts. What used to take me 30 minutes or so now takes me an hour-plus. I can’t get down an aisle without being delayed by three or more WalMart employees filling pickup carts. I want to see, pick up, and smell my produce. I can no longer do that as the minions are everywhere for lazy people who don’t want to walk through the store.

Also, most of my grocery shopping is on the weekends as I work through the week. If I want to purchase any alcohol products, I’m held up another 10-plus minutes because Wal-Mart has high school kids at the registers who have to “signal” for an adult who is already overwhelme­d doing the same thing for every other checker, and come finish the transactio­n. I’m all for the convenienc­e of pickup service if that’s what someone needs, but it has taken over the stores and makes it too stressful to shop there, kind of like “Black Friday” every trip.

Wal-Mart should consider having designated “pickup” units other than the regular stores for this service. Wal-Mart needs to remember that the people walking through the door and shopping are the people who put them where they are today, and most of us who cook want to be able to move freely and shop through the store. You can fulfill both needs, just not in the same location at the same time as it is now. I’m pretty sure I’m not the only one that feels this way. BILL THOMPSON

Springdale

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