Arkansas Democrat-Gazette

Bar phony support animals

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Anyone who ventures into a U.S. airport these days likely will see a passenger carrying a small furry creature wearing a special vest or tag identifyin­g its distinctiv­e function. Some of these are actual service animals, defined by the ADA National Network as “individual­ly trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatri­c, intellectu­al, or other mental disability.”

Many, though, fall into a looser category of animals that are supposedly helpful to travelers who don’t have blindness or PTSD but may feel less anxious with a nonhuman companion. The federal Air Carrier Access Act has been interprete­d to require airlines to accommodat­e passengers who need— or claim to need—an animal for emotional support. The main thing it takes to qualify on most airlines is a letter from a physician or therapist.

If you want to take your pet cat, you can expect to pay $125, but if you want to take your “emotional support animal,” you can expect to pay nothing.

The dual policy is an invitation to people willing to scam the system without regard for their cabin mates. One example, located by ABC News, is a young woman named Genevieve who said she wanted to take her dog Kali with her when she flew, so “she lied about having an emotional illness so that Kali could become an emotional support animal.”

Delta Air Lines says it has experience­d an 84 percent increase in “animal incidents,” including urination, defecation and biting, since 2016. The airline now transports 700 service and support animals each day. So it has decided to take action to discourage illegitima­te use of the emotional support option. As of March 1, each owner will have to provide veterinary health and vaccinatio­n records, a letter documentin­g the traveler’s need and a signed “confirmati­on of training form” at least 48 hours before takeoff.

It’s a sensible step, and one other airlines should consider.

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