Arkansas Democrat-Gazette

Chicken wings: Bones or boneless?

- Charlie Morrison CEO Wingstop Interviewe­d by Joseph Pisani. Answers edited for clarity and length.

Most people come to Wingstop to eat its sauce-tossed chicken wings. But some also stop by to ask for rapper Rick Ross. The music star owns several Wingstop locations, promotes the chicken chain on his social media and raps about its lemon pepper wings in his songs; some think he owns the entire company, says Wingstop CEO Charlie Morrison. While that’s not true, Morrison says the associatio­n keeps the brand cool. In an interview with The Associated Press, Morrison talked about plans to expand the chain, why it sells more bone-in wings than boneless, and which of Wingstop’s 11 sauces is his favorite.

What does Rick Ross do for the brand?

He has a strong connection with our core consumer who is young, millennial, and follows Rick Ross and artists like him. He’s always very engaging and very supportive of the brand. He might be at a boxing match or one of his concerts or somewhere else and he almost always has a Wingstop cup in his hand. It keeps us relevant.

Which chains do you consider a competitor?

We really don’t think we have a true competitor. Seventy-five percent of our business is takeout. And if you look out in the landscape of competing offerings, you have lots of chicken chains; you have bar-centric concepts; some of the pizza guys sell wings — but there’s no one like us.

What do people order more of, boneless or bone-in wings?

Bone-in is about 65 percent of wing sales; boneless is 35 percent.

Why do people prefer bone-in?

Well, that is the true chicken wing. Better flavor, typically, with the bone in. If you’re a boneless user, you like that because it’s a little easier to eat. It’s a little more fork-and-knife, not the messiness of the whole chicken wing.

What about delivery?

We started a test last year in Las Vegas with DoorDash and have expanded that into Chicago and Austin, Texas. We’ll work through some of the kinks to ensure that we’re prepared to start a national launch, probably later this year.

There are more than 1,100 Wingstop locations. How many do you expect to grow by?

We believe the U.S. has the potential for 2,500 restaurant­s. We can easily position this brand to be a top 10 global restaurant brand for the future. And what that means is somewhere around 6,000 restaurant­s in the U.S. and internatio­nally.

Where will you add U.S. stores?

The brand was well establishe­d in Texas and California, but we see this opportunit­y for the brand to continue to grow aggressive­ly in the eastern half of the U.S.

Which sauce do you order?

I tend to focus on lemon pepper as my favorite. It’s our top-selling flavor.

 ??  ??

Newspapers in English

Newspapers from United States