Austin American-Statesman

What are top 5 worst new car features? Here’s a ranking

- By Robert Duffer Chicago Tribune Autos

The state of the auto industry is one of opposites. There are sport utility vehicles with more horsepower than sports cars, and pickups equipped like luxury flagships. Americans hold on to their cars for more than 11 years yet new car sales broke records in 2015 and again in 2016. Yet we’re also paying record high prices of more than $34,000 to load up our vehicles with stuff that aggravates us.

So much stuff. Even though there are few new car duds, consumer complaints are on the rise because of technology ranging from balky voice commands to glitchy touch screens and enough dings and blings to make you dizzy.

In this cutthroat competitiv­e market, where horsepower and mpg are incrementa­lly maxed out, the next place an automaker can stand out is with in-car technology. At best, it makes us safer and provides convenienc­e. At worst, and too often, it makes us confused.

Complaints on the suite of sys-

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