Air­line worker finds, de­liv­ers can­cer pa­tient’s bag

Austin American-Statesman - - MORE OF TODAY’S TOP NEWS -

A can­cer pa­tient says a South­west Air­lines em­ployee went above and beyond to help track down her miss­ing lug­gage that con­tained im­por­tant med­i­ca­tion.

Stacy Hurt says she called cus­tomer ser­vice July 23 at Pitts­burgh In­ter­na­tional Air­port af­ter her lug­gage failed to ar­rive on a flight from Nashville. The bag con­tained med­i­ca­tion that helps her with the side ef­fects of chemo for her colon can­cer. It also had sen­ti­men­tal items like a rosary and a lucky T-shirt.

“I im­me­di­ately pan­icked be­cause I had chemo­ther­apy the next day,” she said. “I just started get­ting very emo­tional and I started to cry.”

Sarah Rowan, a worker for Dal­las-based South­west Air­lines, took the call and says she was moved to help. Her fa­ther died six years ago from leukemia.

It was af­ter mid­night when Rowan fi­nally tracked down the lug­gage and the last courier had al­ready left for the night. So she put the bag in her car and drove it to Hurt’s home at 3 a.m., leav­ing it on her doorstep.

Hurt found the lug­gage later that morn­ing with a hand­writ­ten note in­side from Rowan, apol­o­giz­ing for the de­lay and telling her to “kick that can­cer’s butt.”

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