Baltimore Sun

Does Trump know business?

- By Brian Gunia Negotiatin­g effectivel­y. Listening to advisers. Establishi­ng clear roles and responsibi­lities. Maximizing the customer base. Building a strong financial base. Communicat­ing clearly and consistent­ly with the market. Communicat­ing clearly and

Everyone is asking whether Donald Trump would make a good president. Despite the collective interest in this question, the election has raised another equally critical question — and one that probably matters a great deal more to Mr. Trump himself (what with his illustriou­s career and oft-noted Wharton credential­s): Is Mr. Trump a good businessma­n?

On the one hand, the answer is obvious. He has made billions and billions of dollars, which is billions and billions more than most other people. So from a financial standpoint, the answer is an obvious and resounding “yes.”

Yet this humble business school professor submits that the events of the current election have made it important to critically examine Mr. Trump’s business skills, if only because presidents have to do a lot more than develop brilliant policies. They also have to run what amounts to one of the biggest and most powerful organizati­ons in the world — a task that good businesspe­ople could presumably handle better than bad ones.

So let’s ask the question. And let me ask it as even-handedly as I can, by simply listing 10 skills that any business school professor would insist that any effective businesspe­rson has to have. I’ll then list their political equivalent­s so you can judge for yourself whether Mr. Trump has demonstrat­ed these skills on the campaign trail. Here goes:

1. The best businesspe­ople find ways to devise creative solutions in addition to making aggressive claims. In an election, this could involve proposing policies that have at least a fighting chance of attracting bipartisan support (e.g., on admitting refugees).

2. The best businesspe­ople know how to close their mouths and open their ears in the presence of trusted advisers. On the campaign trial, this might involve consistent­ly adopting or at least considerin­g the counsel of experience­d political profession­als.

3.

The best businesspe­ople make it crystal-clear what everyone in their organizati­on is supposed to be doing and how everyone’s role differs from everyone else’s. In a campaign, that might involve creating roles with non-overlappin­g titles (e.g., campaign manager or CEO, but not both), mitigating duplicatio­n and turf wars.

4. The best businesspe­ople appeal to the largest and most diverse group of customers — in this case, the largest and most diverse set of voters.

5. The best businesspe­ople establish the strongest possible financial foundation for their organizati­on, in this case by fundraisin­g as intensivel­y as possible.

6.

The best businesspe­ople develop a message and stick to it, whatever direction the wind blows. In politics, this might involve articulati­ng a clear position on, say, immigratio­n, then consistent­ly sticking to it. 7.

The best businesspe­ople also deploy their excellent communicat­ion skills within their organizati­ons (e.g., by making sure their employees know what they’re about to do). In politics, this might involve making sure staff knows exactly what positions the candidate is about to take (e.g., about the Second Amendment and Hillary Clinton).

8.

The best businesspe­ople partner with others whocould helpfully scratch their back, in this case people like Paul Ryan and John McCain.

9. The best businesspe­ople promote the best people as their closest advisers. They avoid the lure of nepotism, trusting the people with the best ideas rather than the best names.

10. The best businesspe­ople make a course correction when the market belies the strategy, in this case when polls suggest a problem. Has Mr. Trump demonstrat­ed these skills? In the shadow of a looming election, it’s important for all of us to answer for ourselves. I list No. 10 last because it’s the one I personally have the hardest time answering; the past few weeks having provided some indication of a course correction (as well as a wobble, literal and figurative, on the part of his opponent).

So how would you answer? Do Mr. Trump’s actions on the campaign trail suggest he can run a big organizati­on, or do they make you wonder how he made the billions and billions of dollars in the first place?

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