Boston Herald

Goal-setting keeps workers energized all year

- By ROBERT LENTZ

It’s amazing to HR exec, speaker and author Paul Falcone that every company doesn’t create individual performanc­e plans for its employees. These IPPs, he said, take the tired year-end performanc­e review and turn it into a yearlong chase for greatness. The turning of the calendar then refreshes the plan completely, starting everyone on yet another challengin­g path.

Falcone explained: Probably just one of the more than 2,000 hours we work every year is reserved just for us — that one hour when we get to discuss our own performanc­e of the past 12 months, along with what our ambitions are for the following year. IPPs get staff thinking in “go” mode during all the other hours as well, five days a week.

Too many companies, he says, see the annual appraisal as a form rather than a process of engagement, interactio­n, achievemen­t and celebratio­n. They let that paperwork disappear into a personnel file and become forgotten.

The process is the point of it all. Goal-setting focuses energies, opens lines of communicat­ion and keeps everyone on track.

The very act of asking for input on the IPP gives the employer another victory. You’ve asked someone what he or she wants to work toward, not simply told them — or even worse, given them no real clue of goals other than vague statements about “being the best” or “striving for excellence.” Yawn. With vivid targets constantly in sight though, everyone has a sense of true direction.

It’s not much of a stretch to see how the company benefits from all this. Who wouldn’t want employees who are always fixed to a taut mental wire connecting them to clear ambitions, always moving ahead, with every accomplish­ment shaping a model worker?

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