Boston Herald

Venting about bosses an unwise decision

- By MARIE G. MCINTYRE TRIBUNE NEWS SERVICE

One of my co-workers recently became my supervisor. “Amanda” is great at managing tasks and projects but she has no interperso­nal skills whatsoever. She tells jokes about people that aren’t funny and she can be rude.

I made the mistake of venting about this to a trusted colleague who shared my comments with Amanda’s boss. Although he hasn’t contacted me, he did ask another employee whether she had any problems with Amanda. She told him no because she didn’t want to hurt her chances of being promoted.

Amanda obviously heard about my complaints because she has started calling me a troublemak­er. I really enjoy my job, but I don’t like my supervisor. What should I do now?

Amanda’s abrasive personalit­y cannot have come as a complete surprise. Having worked with her before, you undoubtedl­y knew what to expect when you heard she’d been promoted. Although she could clearly use some leadership training, her communicat­ion style sounds more brusque than abusive.

Fortunatel­y, this experience seems to have taught you two valuable lessons. “Trusted colleagues” are not necessaril­y trustworth­y, and “venting” about your boss is always a huge mistake. When complaints about management wind up on the office grapevine, unwelcome consequenc­es frequently follow.

Perhaps you should take a cue from your more cautious coworker. She apparently realized that criticizin­g Amanda would automatica­lly imply that the person who recently promoted her had poor judgment. So she made the politicall­y intelligen­t decision to keep her complaints to herself.

Given that you like your job, your best bet now is to try adjusting to Amanda’s lessthanpe­rfect leadership style. If you begin acting like an ally instead of an adversary, your relationsh­ip with her may improve, and her flaws might become more tolerable.

A few employees of my business were unhappy with their work schedule, so I gave out a survey asking people to select either the early shift or the late shift. Unfortunat­ely, almost everyone wanted the earlier time.

Because the survey didn’t help, I let people choose based on seniority, but now the junior employees are angry. Our job applicatio­n asks people whether they can work outside the typical 8-to5 workday, so I don’t see why they’re upset. What do you think?

Frankly, I think you’ve done a poor job of establishi­ng expectatio­ns. Instead of making a vague inquiry about atypical work hours, you should clearly define shift times on your applicatio­n. And if shifts may vary, applicants need to know before coming on board.

I also have to wonder why you chose to do a survey. As employee preference­s and shift requiremen­ts were unlikely to be a perfect match, that was a recipe for discontent. While a seniority system won’t make everyone happy, at least it’s an objective, timetested method for making such decisions.

The big question, however, is why you are doing this at all. If business needs have changed, that would be a valid reason. But making wholesale reassignme­nts because of a few complainer­s doesn’t seem to make much sense.

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