London regulator opts not to renew license for Uber
LONDON — Uber will lose its license to operate in London because it may be endangering public safety and security, the city’s local regulator said, in a severe blow to a company already facing big questions over its corporate culture.
The company, which has been beset by a litany of scandals over its management style — from accusations of sexism to the illegal use of software to trick regulators — was told yesterday it was not “fit and proper” to keep operating in London, where it has 3.5 million passengers and 40,000 drivers.
The regulator, Transport for London, said it “considers that Uber’s approach and conduct demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications.”
It cited instances in which Uber failed to report serious criminal offenses, as well as its penchant to deceive regulators, in its decision to not renew its license when it expires on Sept. 30. Uber said it will appeal, during which time it can continue operating.
The decision startled many — even though the ridehailing business has many critics. The city’s black-cab drivers — who spend years learning city streets to pass the famed “Knowledge” test — objected to the interlopers who undercut their business. Unions objected to the company’s treatment of its workforce.
In a city where the Labour Party is in the majority, many of these issues — particularly in terms of Uber’s treatment of employees — would have resonated with the opposition party’s voters. Labour Mayor Sadiq Khan was quick to endorse the decision of an agency he supervises.