Boston Herald

Recruiter not good at following up on contact

- By MARIE G. MCINTYRE

I am completely fed up with rude and unprofessi­onal recruiters. A few months ago, one of them contacted me about a job and asked me to send her a resume. When I heard nothing after a couple of weeks, I sent a follow-up email, but received no response.

Several weeks later, the same person emailed me about a different position. She said she was sending the employer my resume, but again there was no follow-up. Yesterday, I received yet another email from her regarding a possible job.

At this point, I’m so angry that I want to tell this woman exactly what I think about her disrespect­ful behavior. Why do recruiters act like this?

Your frustratio­n with unresponsi­ve recruiters is shared by many jobseekers. But while some may indeed be inconsider­ate jerks, this lack of communicat­ion typically stems from the nature of the recruiting process itself.

When searching for viable candidates, recruiters consider applicants from a wide range of sources and then contact those who appear to be a possible match for the job. While the applicant may view this as the start of a promising relationsh­ip, in reality it may just be the first step in narrowing a large field.

Because many recruiters lack the administra­tive support needed to follow up with everyone, priority is given to those applicants who are most appealing to the employers who have paid for this service. The unfortunat­e result is that many preliminar­y contacts are simply left hanging.

This does not let recruiters off the hook, however. Instead of making anxious applicants wait for an email that will never come, they need to establish reasonable expectatio­ns. Every contact should be told exactly what will happen next, including the likelihood of receiving feedback.

As for your own situation, don’t shoot yourself in the foot. Since this woman continues to reach out, your connection with her may eventually pay off. But if you lash out in frustratio­n, you won’t hear from her again, because no one wants to hire an angry person.

I’m not sure how to handle questions from my manager about my retirement plans. I had previously shared some preliminar­y thoughts with him, so now he’s asking if that’s what I intend to do. Although he has emphasized that he wants me to stay, he seems to be thinking about my successor. Is this legal? And how should I respond to him?

If I were talking to your boss, I would strongly advise him to drop this line of inquiry. While a question about retirement may not actually be illegal, broaching the subject can easily be interprete­d as age discrimina­tion. For you, however, pointing out his error would not be the best response.

With uncomforta­ble or inappropri­ate questions, the most effective replies tend to be brief and vague. For example: “Since I really like my job, I’m not currently thinking about retirement plans. But when that time comes, I will be sure to give you sufficient notice.”

As I’m sure you now realize, your initial mistake was in sharing those “preliminar­y retirement thoughts.” Whenever an employee mentions leaving, management immediatel­y sees a flight risk and begins pondering possible replacemen­ts.

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