Boston Herald

Home games in the Hub

Popularity of telecommut­ing could bring long-term changes

- By Joe Dwinell

This working from home routine is growing on people.

The Pioneer Institute surveyed 700 people — most in Greater Boston — during the coronaviru­s pandemic and nearly 63% said they want to stick at home at least one day a week permanentl­y.

That, says the think tank, will be a major factor on how companies invest in commercial real estate and how the state should deliver public transporta­tion where — and when — it’s needed.

“The survey results suggest that the pandemic may lead to significan­t shifts in attitudes toward commuting, with potentiall­y large impacts on the demand for commercial real estate in major job centers, internet connectivi­ty, and transit and transporta­tion planning and budgeting,” said Andrew Mikula, who authored the analysis.

The survey hits just weeks after the MBTA announced it will likely need to use about a quarter of the $827 million emergency federal funding it received to close a major pandemic-caused revenue gap in this year’s budget.

Ridership on the T is down more than 90% on the subway and 80% on buses — with nobody sure what the new normal will look like.

“The MBTA and state agencies have existing relationsh­ips with riders and commuters, and they must act now to engage their customers in order to determine changes in demand resulting from the pandemic,” said Pioneer Institute Executive Director Jim Stergios.

“The survey suggests that people’s attitudes are evolving quickly and in a way that is distinct from past routines,” Stergios added. “The result may be a seismic shift in ridership patterns and even a significan­t change in how and where employers seek talent.”

As for the office parks and skyscraper­s, Gov. Charlie Baker and Mayor Martin Walsh have announced, as part of the slow opening of the economy, that only 25% of the workforce can return to offices beginning this week statewide and June 1 in Boston.

How many can return in Phase 2 of the state’s reopening plan will be based on coronaviru­s infection rates, that are now on a downward trajectory.

Those taking the Pioneer poll conducted between April 22 and May 15, said they won’t miss the traffic jams — with 48% citing the commute as a reason to telecommut­e. Many also said they’d be willing to work from home two or three days a week.

Respondent­s did cite social isolation as the biggest drawback of remote work, with more than 50% saying they “miss social interactio­ns.”

In the short term, the survey indicates that employees are largely willing to return to the workplace upon request, even before a COVID-19 vaccine is available.

The long-term impact of the COVID-19 pandemic will likely depend on three factors, Pioneer said: employer policies that seek to expand or rein in remote work, public policies, and employee sentiment.

 ?? NiColAuS CzARneCki pHoToS / HeRAld STAff ?? PREFERENCE CHECK: For many in Massachuse­tts, staying at home has made working from home a popular option, which could have long-term effects on commercial real estate, like this developmen­t in the Seaport, and the need for higher capacity in mass transit. Passengers, left, crowd the Park Street platform waiting for a Red Line train last summer.
NiColAuS CzARneCki pHoToS / HeRAld STAff PREFERENCE CHECK: For many in Massachuse­tts, staying at home has made working from home a popular option, which could have long-term effects on commercial real estate, like this developmen­t in the Seaport, and the need for higher capacity in mass transit. Passengers, left, crowd the Park Street platform waiting for a Red Line train last summer.
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