Quarters pounded
Coin shortage hits retailers, laundromats – even the tooth fairy
A convenience store chain is offering a free beverage or sandwich in exchange for them. A laundromat owner drove 4 hours across state lines to get $8,000 worth. A young girl in Illinois wrote the tooth fairy saying she’ll gladly take dollars as a substitute if it helps.
There is a shortage of coins across the U.S., yet another side effect of the coronavirus pandemic. Quarters, dimes and nickels aren’t circulating as freely as they usually do because many businesses have been closed and consumers aren’t out spending as much.
The U.S. Mint and Treasury Secretary Steven Mnuchin have urged Americans to use coins or turn them in to banks. As the economy recovers and businesses reopen, the coin supply is expected to normalize.
Meanwhile, retailers large and small have urged shoppers to use cards or exact change whenever possible.
Convenience store chain WaWa offered customers a free beverage at some of its stores if people brought in $5 worth of coins, or a sandwich for $50 or more.
Community State Bank, a regional bank chain in Wisconsin, offered a $5 bonus for every $100 worth of coins that people brought in. They had to suspend it after a week due to overwhelming response.
As the shortage persists, it’s become clear that there are still some conundrums that only coins can solve.
“It’s at the minimum an inconvenience … at worst it’s a business challenge,” said Brian Wallace, CEO of the Coin Laundry Association.
About 56% of laundromats that serve the public take quarters as the only form of payment. And 89% take quarters as some form of payment, with cards, loyalty programs or mobile payments as an alternative, according to the trade group.
Daryl Johnson, who owns Giant Wash Laundry — a chain of 11 laundromats in the Minneapolis area — said his company normally buys anywhere from $4,000 to $8,000 in quarters a week for its change machines. After the Fed began rationing distributions of coins, his bank said it might not be able to provide any.
“Obviously we were freaking out a little bit,” he said.
Johnson got creative: He put up signs in stores asking customers to bring in their own coins and adjusted his change machines to only accept smaller bills to limit outflow. He even drove more than 4 hours to Omaha to buy $8,000 of quarters from another laundry operator.
“It’s that or my businesses close,” he said.
The shortage is even being felt by the young.
Take Jen Vicker, of Bollingbrook, Ill. Her 10-year old daughter woke up with a loose tooth recently and worried the tooth fairy wouldn’t be able to pay because of the shortage.
So she wrote a note: “Dear tooth fairy, you may already know this but there is a national coin shortage in America. You usually leave me dollar coins, but until this situation is resolved, I would like cash for my teeth. I apologize for the inconvenience.”