Calhoun Times

Replaced by a kiosk

- Doug Walker is the former associate editor at the Rome News-Tribune, the voice of Sonoravill­e Phoenix Football and the public informatio­n officer at the City of Rome.

Let me make this perfectly clear. I long for the good old days, when you could walk up to the counter at Hartsfield-Jackson or Reagan National or name your airport, flip out your billfold and buy a ticket for Anywhere.

Security concerns coupled with advancing technology have made getting on an airplane a major production.

I’m chill with the security, but all this computer jazz about checking in online three days in advance and providing the airline with a biography and life history is a bit tiresome. Having to create a PDF of my vaccinatio­n validation was also a challenge.

Keep in mind that I have never had so much as one computer class, in Word or anything else.

One of the computer programs that I deal with every day is the Adobe Premiere video editing package. When they send out updates, it usually takes me three or four days to figure out where everything I need is hidden in the update. That’s a waste of productivi­ty in my humble opinion.

And then there is the difference between using my PC for a project and trying to work out of the office using my mobile phone. The difference between the program on the computer and the cellphone is aggravatin­g as well. I miss my old Royal typewriter. I couldn’t help but laugh the other day when I went down to my bank to make a withdrawal. I had run out of checks and the bank no longer has withdrawal slips in the lobby. I gave the teller my account number and he printed out a withdrawal slip for me to sign — and then reached into a drawer and pulled out scissors to manually cut the withdrawal slip so that he could run it through his machine.

Doesn’t that strike you as a little bizarre in this crazy high-tech world we’re living in?

Then there’s the hassle of going shopping. I went to one of the few remaining department store locations in Rome the other to buy a couple of shirts for an upcoming trip. First off, I had to wait in a line that was 9 people long. There have been times in the past when I would have simply put the shirts back on the shelf and left the store. This time, I needed the shirts so I waited dutifully in the line.

Fortunatel­y, it was after work hours so it did not involve a loss of productivi­ty during the work day. When I finally got to the counter, the kind lady wanted my phone number and email. I said you’ve already got them in your computer. She politely told me she needed them again.

Why do I have to give a store my phone number and email to buy a couple of shirts? Why can’t I walk in with a couple of $20 bills — make that a $50 and a $20 — and just buy two shirts?

Ostensibly, technology is supposed to make life easier for us. I know it makes it easier for XYZ store to target me for a blitzkrieg of email promoting the next time shirts are on sale. But three or four of those emails a day? It’s worse than the junk mail that now only comes once or twice a week.

I can’t even begin to tell you how many calls I get EVERY DAY, SEVEN DAYS A WEEK, regarding Medicare supplement­s. If it’s not a Medicare supplement, it’s a car warranty. Thank God that smartphone lets me know it’s a spam risk. That’s technology which is really is helpful!

I think I may have told you this before. I don’t particular­ly like the me that I have become. I haven’t kept up with advancing technology gracefully. Shoot, my smartphone is almost a dinosaur. It’s an iPhone 6S and I can’t put any more apps on it because storage is full.

A friend who is leading a trip that I am going to be taking asked me earlier this week if I had downloaded the Delta app.

Nope!

How do you expect to check in? When I walk up to the counter and speak with the customer service rep. She’s been replaced by a kiosk. Crap!

How long is it going to be before George Jetson greets me at the curb at Hartsfield-Jackson and spews out a luggage tag before directing me electronic­ally to the gate?

It’s no wonder unemployme­nt is right at 3% nowadays. Computers and robots are doing everything.

It’s been kind of interestin­g in recent weeks to follow the news and hear the crazy high number of jobs that are being associated with the new Rivian and Hyundai EV manufactur­ing facilities. Estimates are running as high as 15,000 at the two plants together. That’s really a staggering number, given the fact that you know as well as I do that both of those facilities will be using robots like never before. How many people does it take to run a robotic welder?

Maybe the employment numbers are a reflection of the mammoth number of vehicles those plants expect to churn out.

Somebody better get busy with charging stations at Circle K and Mapco.

 ?? ?? Doug Walker
Doug Walker

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