Call & Times

Don’t give up on that vintage gas range, says the ‘Famous Stove Lady.’

- By JEANNE HUBER

Q: We love our Crown gas stove. The burners work fine, but the ovens have problems. The pilots work, but when I turn on the left oven, the “secondary” flame sometimes does not light at first. I have to try several times, and then it finally lights. In the right oven, the secondary flame comes on, but it can take more than 15 minutes before it actually lights. Neither oven has any gas smell. Do you have any suggestion­s?

A: Gas ranges such as yours are sought after these days by people who want a vintage kitchen look. Luckily, replacemen­t parts are generally available, even if local appliance-repair companies don’t realize it.

Appliance4­11.com, which contains useful informatio­n about both new and vintage appliances, is a good place to learn some of the terminolog­y. The site has a good primer on gas range ignition systems. It identifies five types, labels the parts, discusses what’s likely to go wrong with each, and suggests how to fix the problems. The site also has links to its sponsors: a variety of online appliance-parts companies. These companies have search boxes where you can locate the parts you need – if you can figure out the part numbers.

For more focused help, contact Belgrove Appliance in Yonkers, New York (914664-5231; belgroveap­pliance.

com). This company is home to the Famous Stove Lady, a service that specialize­s in repairing, restoring and selling vintage stoves. It serves customers in New York and surroundin­g states, and it offers help by phone to customers anywhere.

American Crown Range, now out of business, had a factory in Cicero, Illinois, and later in Nashville, Tennessee, according to historical notes on the website Appliancea­d

visor.com. In the mid-1980s, snowpack caused the roof of the Tennessee factory to collapse, and the company never recovered. But the company’s national service manager, Loren Huck, continued to sell replacemen­t parts. Before he died, in 2012, he passed along a lot of what he knew to Carlita Belgrove, whose father owned a Yonkers appliance store that operated under the family name. After he died, she took over Belgrove Appliance and started the Famous Stove Lady. Focused on repairing and selling vintage ranges, her company was the only one with that specialty in New York and seven surroundin­g states, she said.

“I did so many stoves that I had to stop doing all other appliances because I couldn’t keep up with demand,” Belgrove wrote in an email. “As it is now, we have a waiting list and I am trying to hire and train more technician­s.”

Belgrove said she would love to help, but she suggested that you not wait as the company’s busy season is approachin­g. “Crown is one of my favorite stoves,” she said. “I grew up with one in my family home and it is still there today.”

In your case, part of the solution is something you can probably do yourself, at no cost. “For the left oven that lights sporadical­ly, she should vacuum it and clean it with an old toothbrush,” Belgrove said. “For the right oven, she needs our help.”

Belgrove offers a video phone service starting at $125, in which she walks people through doing some of their own diagnostic­s and repairs. Or you can ask a technician from a local appliance company to call Belgrove for advice and then order the needed parts.

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