83-year-old might get kicked out of apartment for taking too many cookies, other violations
FAIRFAX, Va. — The first indication that 83-year-old Elsie Cruey could be kicked out of her apartment came in an email in June.
The subject line read, “Notice of Lease Violation.”
Within the email, in red, impossible-to-miss print, appeared this warning: “Failure to immediately comply with the required action will result in all remedies available under the lease contract, including negatively impacting the ability to remain in the community.”
So, what had the grandmother of five (and great-grandmother of five) done? Had she not paid her rent on time? Had she failed to keep her place clean? Was she using the apartment to conduct illegal business?
No. No. And not unless making necklaces from discarded soda can tabs, and trying to give them away, counts as peddling.
Her violation, according to that email, was that she had taken too many cookies from a community event. That’s right. She was warned that she could lose her home because of cookies. The email outlined her offense, her supposed confession and her responsibility going forward:
“On 06/12/2019 – The Resident was stopped from taking a partial gallon of milk by the Assistant Community Manager at Breakfast,” it reads. “During Mix and Mingle the Resident was observed by the Community Manager taking a plate full of cookies.”
“On 06/13/2019, the resident and Community Manager had a conversation and the resident admitted to taking the cookies and having them with milk before bedtime.”
“The Resident must immediately cease taking and/or attempting to remove food, beverages and other service items from the community events.”
Cruey gets upset whenever the conversation turns to that email. The apartment complex, called Overture Fair Ridge, is intended for people age 62 and older, and since moving there in May 2018, she has formed friendships. She insists her friends baked those cookies and gave them to her to try. She says the Mix and Mingle was at 4:30 p.m., too late to eat them, so she shared them with two women the next day.
“I don’t appreciate them sending notes about me and lies about me,” Cruey says on a recent afternoon as she sits in her tidy, one-bedroom apartment.
She was the daughter of a coal miner and the wife of a soldier. She has known poverty and has raised three children while worrying about her husband’s safety. She doesn’t easily get emotional. But on this day, her daughter Sandra Cruey sits on a nearby sofa and watches her mother wipe away tears. At first, she dabs them gently with a tissue that she quickly tucks out of sight. Later, she rubs them with her palms.
Elsie Cruey hasn’t told many of her friends what she has known for a month: She may soon have to leave.
On Sept. 16, another email arrived. This time, it contained a letter that held the title “Notice of Lease Termination” and described a violation as “not remediable.”
This one, like the previous one, was sent to Sandra Cruey because her name is on the lease. A copy was also left on her mother’s door. It informed
them that they needed to “surrender and vacate possession to the premises” by Oct. 17. Or put more simply, Elsie Cruey is expected to pack up and get out by Thursday. If she doesn’t, the letter advises, the landlord will take the matter to a court.
By Wednesday, not a single item in Cruey’s apartment had been packed.
She says she doesn’t want to leave. When she first arrived, she had a difficult time getting used to her new life. She had wanted to stay in the Prince George County, Virginia, home she had shared with her Army veteran husband, Harry, until his death in March 2015. But her daughters convinced her to move, so she could live closer to family and find a community that would force her to stay active.
“I adjusted to it,” she says. “And I’d be happy to stay here the rest of my life. If it takes negotiation, whatever it takes, I’d like to stay right where I am.”
Sandra Cruey says the family has written to Greystar, which owns the apartment complex, hoping to resolve the issue in a way that doesn’t end with her mother’s eviction. But the family has yet to hear from anyone in the company.
After speaking to her and her mother, I also reached out to Greystar. On Wednesday, I received this statement from the Overture: “While it is our policy not to discuss individual residents, leases or alleged lease violations, it is our practice to respond to resident concerns and enforce our community rules for the quiet enjoyment of all residents.”
The lease termination notice for Cruey says she “refused direct instruction to leave a private meeting” on Sept. 12. “After being instructed to leave, you behaved in a loud and obnoxious manner, and you physically assaulted the community manager by grabbing her wrist,” it reads.
Cruey says that description, too, contains a lie. She says she didn’t know the meeting was private. She says it was run by a representative for Fairfax County and was about the Affordable Dwelling Unit rental program, which offers low- and moderate-income households a way to pay a reduced rent. When she was told it was for people already enrolled in the program, she says she didn’t understand why she couldn’t stay and find out whether she might qualify for the program. She swears she never grabbed anyone.
One former Overture resident, who spoke to me on the condition of anonymity because she still has friends who live there, says Cruey’s situation is not unique. She describes other residents receiving lease violations for cursing or taking an extra pork sausage at the free breakfast that is offered. She says people worry these violations will cause their rents to go up and some stay home out of fear they might get evicted.
Tender Polman, a performer who plays the guitar and sings for older audiences throughout the region, says that after a negative interaction with management at the Overture in June, he vowed never to return. He says he was about 10 minutes into what was supposed to be a two-hour performance, when he was told he needed to move his car because he was parked in a spot reserved for “future residents.”
He says he tried to find a way to avoid stopping the show, even suggesting an employee move it for him. At one point, he says, a manager threatened to call the police if he didn’t stop talking and used the word “assault” even though they only exchanged words. He says he moved the car, but after he was told that spot also wasn’t allowed, he packed up and left.
“I have never, never been treated this way,” he says. “I was absolutely stunned.”
Since there are two versions of what led to that Sept. 12 violation against Cruey, and the police were not called, there is no way to know definitively what occurred. Even so, the situation begs the questions: Does it matter? Should any senior citizen fear losing their home over cookies or or a grab of the wrist that may or may not have happened?