Chattanooga Times Free Press

Use due diligence in picking puppy pets at Christmas

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Q. My wife and I disagree on getting a puppy for the kids at Christmas. Does the BBB have suggestion­s on this issue?

A. If your family is begging for a cute puppy this holiday season, the Better Business Bureau suggests waiting until a less hectic time of year. Pet ownership can be complicate­d and expensive, and the BBB warns prospectiv­e pet owners must be extra cautious of unscrupulo­us puppy mills and online scammers at this time of year.

BBB also reminds consumers to be aware of the potential for fraud from bogus online pet sellers. A 2017 BBB study of online puppy scams found that nearly 80 percent of payper-click advertisin­g in Internet searches for pets may be scams, with consumers in their teens and 20s most susceptibl­e to those scams.

BBB suggest due diligence; carefully research the breeder with the BBB, www.bbb. org , check the business review report and customer reviews for the organizati­on. Avoid potential scams; also get a bill of health from a licensed veterinari­an. There may be health problems to consider.

Regardless of how you get a dog, BBB and the American Kennel Club offer the following advice:

AVOID PUPPY SCAMMERS

Scammers may make an emotional appeal to unsuspecti­ng consumers, commonly through classified newspaper or online ads. A better way to find a good breeder is to ask friends for referrals or to look for a rescue group or animal shelter. Always check out the firm’s BBB Business Profile at bbb.org. Read the results of a BBB investigat­ion of one puppy scammer to familiariz­e Jim Winsett you further with puppy scam techniques.

DON’T BE FOOLED BY A WELL-DESIGNED WEBSITE

Unscrupulo­us scammers will often create a profession­al-looking, but fraudulent, website designed to lure potential buyers with cute puppy pictures they have downloaded from other breeders’ websites.

If it sounds too good to be true, it probably is. Beware of scammers who offer to “re-home” their purebred puppy in exchange for transporta­tion or vaccinatio­n fees. If a free purebred puppy sounds too good to be true, it usually is. Scammers will continuall­y ask for more money for unexpected — and fraudulent — costs, and you may never receive the puppy.

DON’T WIRE MONEY TO A STRANGER

REQUEST TO SEE THE PUPPY IN PERSON

Consider doing a reverse search on any photo to see if it’s used on other sites.

CHECK A BREEDER OR SHELTER’S CREDENTIAL­S

If you locate a puppy through a website, do not send money without speaking to the breeder and checking references and credential­s first. Ask if the breeder is a member of an American Kennel Club, and contact the club to verify membership.

AVOID PUPPY MILLS

Some businesses that sell puppies aren’t scams, but also do not keep their animals safe and healthy. Unless you can visit the breeding facility before purchase and bring your puppy home personally, avoid purchasing a puppy from a website. When you have a puppy shipped from another area, you don’t know the puppy’s treatment, its health or its age.

Jim Winsett is president of the Better Business Bureau in Chattanoog­a.

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