Chattanooga Times Free Press

Delta warns of challenges over 4th weekend, allows rebookings

- BY KELLY YAMANOUCHI

Delta Air Lines warned that it expects “operationa­l challenges” over the busy Fourth of July weekend, and is allowing customers to change their travel dates to avoid the havoc.

Atlanta-based Delta is taking the unusual move of issuing a travel waiver for the July 1-4 period on any flights across its entire system, so customers can easily shift their trips to before or after that period and avoid what the carrier calls “potentiall­y challengin­g weekend travel days.”

Delta and other major carriers have struggled to operate this spring and summer amid a surge in travel demand and staffing shortages. The advisory ahead of a major summer travel holiday follows a Memorial Day weekend debacle that angered some passengers and led to Delta’s pilots to publish a rare letter empathizin­g with frustrated customers.

The airline says flight dates can be changed via its website or app to any time by July 8 without a fare difference or change fee, as long as the origin and destinatio­n remain the same.

Delta said it expects to carry passenger volumes “not seen since before the pandemic” over the Independen­ce Day travel period, and that the waiver is intended to give flexibilit­y to avoid “busy travel times, weather forecasts and other variables.”

While Delta already does not charge change fees on main cabin and premium fares on U.S. domestic flights and trips originatin­g in North America, the July Fourth period travel waiver lifts any additional charge for a higher fare, and also waives the change fee on basic economy fares during that period.

Airlines and airports are bracing for a major test over the upcoming weekend, when crowds, long lines and waits, flight disruption­s, air traffic control issues and ongoing labor shortages across the travel industry could amount to major problems for travelers. Hartsfield-Jackson Internatio­nal Airport expects to handle 1.7 million passengers from June 30 through July 5.

Delta has struggled for months through pilot staffing issues amid labor shortages, including at contractor­s it relies on for services, and had hundreds of flight cancellati­ons over several weekends this summer.

Newspapers in English

Newspapers from United States