Chattanooga Times Free Press

Text Request adds six managers 150% growth

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Text Request is kickstarti­ng the new year by announcing six promotions to its management and department­al leadership teams amid sweeping organizati­onal elevations, according to a news release. Each of the promoted management and department­al leadership team members has been with the organizati­on for multiple years.

“After successive years of unyielding business growth, I can’t think of a better way to start the new year than with these promotions,” said Text Request CEO, Brian Elrod in the release. “Each of these individual­s are the embodiment of profession­alism, and their unique contributi­ons have elevated the standing of the entire organizati­on. Though they are deserving of these promotions, I would also like to publicly thank them for their commitment to Text Request and the customers we serve. As their efforts and spirit have propelled us forward to this point, they will continue to strengthen us all in these new positions.” The Chattanoog­abased text messaging service has two and a half times as many customers today than at this point in 2022, and the promotions are designed to facilitate additional anticipate­d growth.

Four of the 11 promotions are to manager positions and two are department­al leadership designatio­ns, the release stated. The department­al leadership promotions are Cathi Swanson to vice president of design and user experience and Jack Bradford to director of business developmen­t.

Swanson will work with the product and marketing teams to design and build user experience­s that delight customers throughout the lifetime of their engagement with Text Request. Bradford will lead all new business initiative­s across the organizati­on, according to the release.

The full slate of promotions include:

› Cathi Swanson, vice president of design and user experience

› Jack Bradford, director of business developmen­t

› Jessica York, content manager

› Ramey Miller, marketing manager

› Jess Olienyk, senior customer success manager

› James Holekamp, senior customer support manager

› Howard Nelson, senior account executive

› Lissette Chavez, customer support lead

› Sean Stevens, senior customer support representa­tive

› Josh Jewell, senior business developmen­t lead

› Madeline Mayo, senior business developmen­t representa­tive

 ?? ?? James Holekamp
James Holekamp
 ?? ?? Cathi Swanson
Cathi Swanson
 ?? ?? Jack Bradford
Jack Bradford
 ?? ?? Jess Olienyk
Jess Olienyk
 ?? ?? Ramey Miller
Ramey Miller
 ?? ?? Jessica York
Jessica York

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