Chattanooga Times Free Press

5 Signs To Be Aware of That Could Signal A Home Improvemen­t Scam

- By Steven Sharp ABR, C2EX, ePRO, GRI 2023 President, Greater Chattanoog­a REALTORS®

Across the country, housing inventory remains an issue for people looking to move into a home that better fits their changing needs. One way of dealing with this issue is to have someone make improvemen­ts to their existing property to make it into the home they desire. But unfortunat­ely, across the country scammers are seizing this opportunit­y to take money from unsuspecti­ng homeowners.

Home improvemen­t scams are widespread. In fact, a new study from JW Surety Bonds shows one in 10 owners has been scammed by a contractor. As a service to homeowners, I think it’s important to relay a recent article by Melissa Dittmann Tracey, a contributi­ng editor for REALTOR® Magazine, in which she details the survey with Maddie Weirman, a spokespers­on for JW Surety Bonds. Through the survey, there are certain “red flags” to look for when hiring someone for home improvemen­t services. Tracey details the most common characteri­stics:

• The contractor failed to complete the job or did poor-quality work and did not meet the agreed-upon standards (63%).

• The contractor frequently arrived late or missed appointmen­ts without a valid reason (40%).

• They added extra charges or fees that had not previously been discussed (26%).

• They refused to answer questions or were evasive about progress updates (25%).

• They provided no written contract or a vague contract without job specifics or costs (13%).

So what are some steps that can be taken to avoid being scammed? Tracey and Weirman give the following suggestion­s:

Ensure the contractor is licensed and insured.

“Don’t be afraid to ask the contractor for proof of insurance,” Weirman says. By hiring contractor­s who are licensed and bonded, homeowners can have extra security; surety bonds provide financial security against contractor scams.

Get everything in writing and review the contract carefully. “Make sure that this contract includes the contractor’s name and informatio­n and when the project is projected to start and end,” Weirman says.

Never pay the full amount up front.

While a deposit is common, Weirman says homeowners should not pay the full, agreed-upon amount until the project is complete to their satisfacti­on.

Tracey notes that all age groups are susceptibl­e to these bad actors. Baby boomers were the most likely to fall victim to contractor scams (15%), followed by millennial­s (13%), the survey shows.

No one wants to fall victim to a scam that could potentiall­y cost thousands of dollars. While these bad actors target many people, another way to help guard against these dishonest people is to consult your REALTOR® for a recommende­d service provider. Utilizing the expertise of a REALTOR®, even after your housing transactio­n, is just one part of the services that REALTORS provide. REALTORS® help homeowners get the most out of their investment. That’s Who We R®.

Founded in 1912, Greater Chattanoog­a REALTORS® is the voice for real estate in Greater Chattanoog­a. A regional organizati­on with more than 2,700 members, Greater Chattanoog­a REALTORS® serve Hamilton and Sequatchie counties in southeast Tennessee and Catoosa, Dade, and Walker counties in northwest Georgia. The Associatio­n is one of approximat­ely 1,100 local associatio­ns/board of REALTORS® nationwide that comprise the National Associatio­n of REALTORS®. Greater Chattanoog­a REALTORS® owns and operates a Multiple Listing Service (MLS), which is one of approximat­ely 600 MLSs in the country and services more than 3,000 MLS users. Local Associatio­n membership is comprised of REALTORS® servicing the Greater Chattanoog­a area and specializi­ng in a variety of discipline­s – appraisal, commercial, industrial, land, multi-family, property management and residentia­l. Working alongside REALTORS® are our Affiliate members, who represents related industries in sympathy with the objectives of the Associatio­n. Our Affiliate members include mortgage lenders, home inspectors, title and closing services, pest inspection and control and insurance.

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