BIGGEST COMPLAINTS
The top 10 complaints reported to the Illinois attorney general’s office in 2015
1. 3,350 consumer debt ( mortgages, collection agencies, banks)
2. 2,636 identity theft ( government document fraud, credit cards, utilities, data breaches)
3. 2,188 telecommunications ( telemarketing, TV, phone service)
4. 2,167 construction/ home Improvement ( remodeling, roofs, gutters, heating, cooling, plumbing)
5. 1,835 used auto sales/ motor vehicles ( as- is used cars, financing, warranties)
6. 1,813 promotions/ schemes ( phone scams, investment schemes, lottery scams, phishing)
7. 1,523 education ( for- profit schools, student loan debt)
8. 1,019 Internet/ mail order products ( Internet and catalog purchases, TV and radio advertising)
9. 726 fraud against business ( consulting services, equipment leasing, directories and publications)
10. 714 motor vehicle/ non- warranty repair