Chicago Sun-Times

Give pink slip to hiring bias on social media

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Big social media platforms have made it easy for employers to discrimina­te by gender or age when hiring. Facebook and other large advertisin­g platforms can’t let that go on.

In the past, an ad in the traditiona­l media for a job opening — in a newspaper or magazine, for example — could be seen and read by pretty much anyone. Now, as a result of the “microtarge­ting” techniques perfected by social media companies, it is easy to post ads that are seen only by particular demographi­c groups, such as men but not women or people under age 54.

People who are not targeted by such ads never even know what they missed.

But as a matter of civil rights law, employers generally are not allowed to discrimina­te in hiring on the basis of gender, age, race, religion or sexual orientatio­n. And their job advertisin­g can’t discrimina­te, either.

Americans marched in the streets to end such workplace bias.

In a complaint with the Equal Employment Opportunit­y Commission filed on Tuesday, however, a group of women along with the ACLU and the Communicat­ion Workers of America accused Facebook and nine other companies of posting job ads for such things as window installers and truck drivers that only men would see. Earlier complaints allege that hundreds of companies posted ads only younger Facebook users would see.

Micro-targeting is entirely acceptable when it comes, say, to selling shoes or books. It is more efficient and keeps costs down. But when it comes to advertisin­g job openings, micro-targeting can be a tool of discrimina­tion every bit as unacceptab­le as the old “redlining” practices of real estate brokers and banks, which restricted African-Americans to certain neighborho­ods.

The New York Times cited the case of one plaintiff, a mother of three who said she had a much harder time getting leads through Facebook than her husband did for manual labor jobs.

LinkedIn says it will take down employment ads that exclude women, and Google says it will take down ads that exclude any legally protected class. But Facebook has argued that the fault lies not with them but with the companies that place the ads. Facebook points to a law that says internet companies aren’t liable for the content created by third parties.

Even then, of course, Facebook still would be responsibl­e for an ad that it posted itself, for a Facebook career fair. The ad, to which older workers understand­ably objected, micro-targeted people ages 21 to 55.

Expecting government regulators to track down all the online advertiser­s who run afoul of federal equal opportunit­y laws is pretty unrealisti­c. No one who sees such ads even knows who else has — or has not — seen them.

As often is the case, the job of monitoring the worst social media content — the illegal and the patently offensive — must fall to the social media giants themselves.

It is on them to be good corporate citizens.

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