Chicago Sun-Times

NEW UNEMPLOYME­NT PORTAL’S ‘GLITCH’ MADE PRIVATE DATA PUBLIC

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State officials blamed a “glitch” in Illinois’ new online system for processing unemployme­nt benefits for briefly making the private informatio­n of some applicants public.

An Illinois Department of Employment Security website showed claimants’ Social Security numbers and other details, according to WBEZ. Gov. J.B. Pritzker’s spokeswoma­n Jordan Abudayyeh characteri­zed it as a “glitch.” The informatio­n belonged to independen­t contractor­s, who became eligible for jobless aid this year.

The agency said later Sunday in a statement that an analysis showed one claimant was able to “inadverten­tly access personal identifyin­g informatio­n of a limited number of claimants.” After the claimant notified the department, the issue was corrected “within an hour.” Agency officials said they would release the results of an investigat­ion and notify anyone affected.

Illinois launched a computer system last week for processing claims for federally funded benefits to independen­t contractor­s who’ve lost jobs during the coronaviru­s pandemic.

The agency has already faced complaints of delays and other problems amid a record number of unemployme­nt claims. More than 1 million initial claims have been processed since the beginning of March. Pritzker has vowed to improve the system. State Rep. Terri Bryant, a Murphysbor­o Republican, said she was notified of the issue by a constituen­t who sent her a screenshot of the informatio­n Friday. Bryant wrote Pritzker a letter demanding answers “so those affected can protect themselves from identity theft and fraud.”

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