Chicago Sun-Times

DURBIN URGES TRUMP-APPOINTED POSTMASTER GENERAL TO ‘STEP ASIDE’

Senator: city faces ‘serious problems’ with mail delivery

- BY TOM SCHUBA, STAFF REPORTER tschuba@suntimes.com | @tomschuba

Sen. Dick Durbin on Sunday urged U.S. Postmaster General Louis DeJoy to step down as the country grapples with a mail service crisis that’s created “serious problems” across the Chicago area.

During a news conference alongside Ald. Brian Hopkins (2nd) and four women affected by the mail slowdown, Durbin hammered on the issues plaguing the U.S. Postal Service while railing against DeJoy, an appointee of former President Donald Trump who’s under intense scrutiny.

“It’s best that he step aside and somebody new with a better creative idea comes into the picture. But sadly we’re in a position where Mr. DeJoy won’t leave,” Durbin said while standing in front of the U.S. Post Office in Federal Plaza in the Loop.

Only the Postal Service’s board of governors can remove DeJoy. And while President Joe Biden announced three nomination­s last week to fill out the board, the current batch of Trump appointees have continued to support DeJoy despite opposition from Democrats.

Meanwhile, Durbin said Chicagoans are “running into serious problems” with undelivere­d mail, noting that many rely on the Postal Service for their bills, prescripti­on medication­s and other necessitie­s. He said his office previously sent a team out to four post offices in Chicago, where they identified 300 pieces of mail that hadn’t been delivered. But as it turned out, that was only the tip of the iceberg. “When the official inspector showed up the next day it wasn’t 300, it was 19,000 pieces of mail that were sitting in those post offices undelivere­d,” said Durbin, the second-highest ranking Democrat in the Senate.

Spokespeop­le for the Postal Service didn’t immediatel­y respond to requests for comment.

Hopkins said his relationsh­ip with local postal authoritie­s deteriorat­ed last May, when the staffers who previously helped track down lost mail stopped communicat­ing with his office.

“At the same time, complaints about misdirecte­d mail and lost mail and no mail at all skyrockete­d,” he said.

Mary Lou Sydel, who lives in Hopkins’ ward and runs a business out of her home, said she hasn’t been able to find a reliable collection box to send mail. And Kit Barbaro, another 2nd Ward resident, said that mail service at her condominiu­m has been “very erratic over the last six months.”

“People are waiting for checks that they need to spend money on paying bills. They’re late and sometimes never arrive,” Barbaro said. “Bills are delayed and sometimes they’re never even received. People are charged interest on that. Medication­s are arriving late.”

Like Durbin, Hopkins believes the problem “starts at the top.” He claimed there was “an intentiona­l decision to sandbag the U.S. postal office and to stop providing the types of service that people have come to rely on and expect.”

“The leadership of the U.S. Post Office must be held accountabl­e for the fact that it continues a downward spiral into chaos, mismanagem­ent and dysfunctio­n,” Hopkins added.

While DeJoy is developing a 10year reform plan to address issues at the Postal Service, Durbin described it as “a disaster” that would effectivel­y raise mail costs and slow delivery.

Durbin previously wrote a letter to local Postal Service officials urging them to address the pervasive issues in the Chicago area. Now, Durbin said he and fellow Illinois Sen. Tammy Duckworth are “putting pressure on the Postal Service at every single level” to ensure there’s better service locally.

Durbin said the outrage over the service problems was directed back on him last week, when he attended a Zoom meeting with residents of Ald. Leslie Hairston’s 5th Ward.

Grovena Galbreath, a resident of that ward, told the Sun-Times she stopped receiving some mail starting in November. Galbreath, who described herself as an “avid online shopper,” currently has around 25 packages out for delivery that haven’t been dropped off.

But Galbreath said she’s especially concerned about the slowdown’s effects on the city’s “most vulnerable” residents, as well as small businesses attempting to use e-commerce to create new revenue during the pandemic. Ultimately, she believes the service problems could become “a voting issue.”

“I’m going to hold not only the Postal Service accountabl­e, but my elected officials,” she said. “And if this is not brought to resolution after next election cycle, I will begin to work caucusing and canvassing within my community to bring redress to this issue.”

 ?? ANTHONY VAZQUEZ/SUN-TIMES ?? Sen. Dick Durbin urges the Trump-appointed postmaster, Louis DeJoy, to step down during a news conference Sunday at Federal Plaza in the Loop.
ANTHONY VAZQUEZ/SUN-TIMES Sen. Dick Durbin urges the Trump-appointed postmaster, Louis DeJoy, to step down during a news conference Sunday at Federal Plaza in the Loop.
 ??  ?? Louis DeJoy
Louis DeJoy

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