Chicago Sun-Times

FARMSTEAD MAKING GROCERY DELIVERIES

App-based startup offers local produce, national brands in competitiv­e industry

- BY JOSEPHINE STRATMAN, STAFF REPORTER jstratman@suntimes.com | @JosieStrat­man

A new online grocery service has started making deliveries in the already competitiv­e Chicago area.

Farmstead, an app-based grocery startup, aims to be the first online grocer to offer a range of food products rivaling traditiona­l grocery stores delivered for free.

“We are unlike most online grocers,” Pradeep Elankumara­n, co-founder and CEO at Farmstead, told the Chicago Sun-Times. “We really care about making fresh food a lot more accessible in the U.S.”

The California-based company offers locally sourced produce, national brands like Kraft, and local brands like Oberweis Dairy, Intelligen­tsia Coffee, Gino’s East Pizza and Vienna Beef.

The service delivers in a 50-mile radius of its Franklin Park warehouse — an area that includes the entire city of Chicago and stretches nearly to the Wisconsin border and as far south as Joliet — bringing groceries to customers’ doorsteps in two to four hours — without extra delivery charges.

So what’s the catch?

“In order to do all this — and sometimes it sounds too good to be true — we are providing a lot of software to really control the costs of operating these warehouses, so we can pass the savings on to our customers,” Elankumara­n said.

Farmstead uses artificial intelligen­ce technology to cut costs and reduce food waste by calculatin­g how much fresh produce is actually needed, rather than over-buying and throwing away excess. This allows the company to rake in profits on their fresh produce offerings, according to Elankumara­n.

Long term, Elankumara­n hopes customers will kick their in-person grocery shopping habits to the curb in favor of doorstep delivery options.

The company’s inventory of fresh foods and produce makes it a one-stop shop for larger grocery hauls.

“All the work we’ve been doing is to make it very possible for people to not break their budgets, save them a lot of time by not going to three or four separate stores, and save them a lot of money by giving them the stuff they normally buy at the prices they’re used to,” Elankumara­n said.

Farmstead shoppers can sign up for a weekly “milkman” service that would regularly deliver products like eggs or milk. More than 70% of Farmstead customers at its existing markets eventually signed up for weekly deliveries, according to the company.

Ultrafast grocery delivery services have exploded in Chicago. Start-ups like GoPuff and Getir operate on the same assumption as Farmstead: Customers want their goods fast and they don’t want to leave their homes to get them. The convenienc­e delivery services deliver products in as little as 15 minutes.

Farmstead sets itself apart by appealing to customers looking to satisfy more than just a late-night ice cream craving.

“Chicago has been lighting up recently with convenienc­e players who are warehouse-only, but we’re not a convenienc­e player but actually a grocer,” Elankumara­n said.

Like GoPuff and Getir, Farmstead operates from a “dark store” — a small warehouse closed to customers. Delivery workers take from these locations instead of retrieving merchandis­e from retail stores.

The company isn’t just up against convenienc­e services, but also traditiona­l grocers, big-box retailers, and larger companies like Amazon that have already implemente­d fast delivery services. Walmart offers a twohour-or-less express delivery service. Target owns same-day delivery service Shipt. Whole Foods offers two-hour delivery through Amazon Prime.

Founded in 2016, Farmstead has locations in the San Francisco Bay area, Miami, and Charlotte and Raleigh-Durham, North Carolina. Elankumara­n said the new Chicago location has already been successful, with thousands of customers lining up on a waiting list ahead of the service’s launch. Elankumara­n said he has plans to expand to even more locations nationwide.

 ?? FARMSTEAD ?? Farmstead, an app-based grocery service, uses artificial intelligen­ce technology to provide affordable, fresh groceries.
FARMSTEAD Farmstead, an app-based grocery service, uses artificial intelligen­ce technology to provide affordable, fresh groceries.

Newspapers in English

Newspapers from United States