Do the research

The BBB urges taking all of the following actions to avoid being scammed:

First, check out reviews and ratings at bbb.org.

Also use the Federal Motor Carrier Safety Administration’s site, safer.fmcsa.dot.gov, to look up a mover’s license number.

When consumers don’t do their due diligence, they are susceptible to scams. Many times, Bernas says, customers “just open the phone book or wait until the last minute to find a mover. But good movers are like good doctors. They’re booked!”

Next, don’t fall for a front company. Double check the mover has an authentic address and is not simply a fraudster claiming to be a reputable moving business.

Third, don’t give a deposit. Movers demanding upfront deposits often are those that take your money and run. If a deposit is demanded, move on to another mover.

Fourth, never pay in cash. Doing so leaves no evidence of a transaction.

You have no evidence you paid in the event your belongings aren’t moved or are stolen.

Fifth, look for branded trucks. Genuine moving companies use their own real moving trucks that feature branding and logos. Scam artists don’t use such trucks.

Sixth, examine the contract. Make sure the contract is complete, is more than two pages long and includes all your goods before signing on the dotted line.

Finally, buy extra insurance. Reputable movers provide additional kinds of insurance. Buying the insurance protects you in the event of an accident or damage.

In the event you are victimized by a shady moving company, file a report with the local police. Also, contact MoveRescue at moverescue.com or call 800-832-1773. Go to bbb.org and file a complaint or report a scam on its Scam Tracker. File online complaint with U.S. Federal Motor Carrier Safety Administration or 888-DOT-SAFT.