Chicago Tribune (Sunday)

What to watch for as data breaches hit record high

- By Lisa Gerstner

The number of publicly reported data compromise­s in the United States surged last year, reaching 3,205, according to the Identity Theft Resource Center’s 2023 Data Breach Report. That’s a 78% increase from 2022 and a 72% rise from the previous all-time high, 1,860 in 2021.

In particular, supply-chain attacks have grown dramatical­ly in recent years. In a supply-chain attack, criminals gain access to a large organizati­on by exploiting a third-party vendor, which may have weaker security protection­s. Because of the relationsh­ip, the vendor provides a route to the organizati­on and sensitive informatio­n that may be associated with it, such as customer data. The number of affected organizati­ons leapt from 101 in 2018 to more than 2,700 in 2023.

For 2024, the ITRC predicts that the unpreceden­ted number of breaches in 2023 will push identity crimes to new levels — especially impersonat­ion scams and synthetic identity fraud, through which criminals create fake identities by combining pieces of real personal informatio­n, such as Social Security numbers, with fabricated ones, such as made-up names or birth dates. And generative artificial intelligen­ce will contribute to increasing­ly sophistica­ted phishing attacks and scams that leverage personal informatio­n collected in data breaches.

“The combinatio­n of more data from more compromise­s, along with revolution­ary technology, means we must consider significan­t changes to how we protect personal informatio­n and respond when it is compromise­d,” the ITRC said in the report. To address these growing threats, the ITRC is calling for more-uniform laws and regulation­s that dictate when and how attacked organizati­ons must report data breaches. To rein in identity crimes involving the use of stolen personal informatio­n, the ITRC recommends expanded use of facial identity verificati­on. A bank, for example, could require customers who apply for an account online to take and submit a photograph of themselves, and the bank could compare it to the photo on the customer’s driver’s license.

What can you do? You may have little control over the measures organizati­ons employ to protect your data, but you can take steps to shield yourself from fraud that targets you directly, such as phishing schemes. Scammers may incorporat­e real informatio­n about you — say, your name or employer — in emails or text messages that appear to be from legitimate institutio­ns (your bank or the IRS, for example).

Be wary of unexpected messages that claim there’s a problem with your account or payment informatio­n, as well as those that encourage you to click on a link or download an attachment. If a message conveys a sense of urgency — stating that you must update the log-in credential­s for one of your accounts within 24 hours, for example — that’s another red flag.

Install software updates, which may contain security patches, on your devices as soon as the updates become available. When possible, use multifacto­r authentica­tion to log in to your accounts online.

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