Service platforms to be integrated

China will speed up the establishment of an integrated administrative service platform nationwide to provide more standardized and convenient administrative services to the public, according to a guideline released by the State Council on July 31.

The move aims to further promote Internet Plus administrative services, better integrate resources, and fully optimize procedures as part of efforts to better the business environment and revitalize the market and social creativity.

According to the guideline, a nationwide network of administrative services will be established, and the data and resources for administrative services will be converged and shared.

The efficiency of administrative services will be effectively improved so that the public can access services both through online and offline channels.

A national administrative service platform will be established by the end of this year, and a pilot program will be conducted to connect the platform to platforms of provincial governments and those of central government departments, the guideline said. The national platform will be put into operation by the end of next year.

The government service platform will act as a portal for all service platforms, provide unified service management, identity authentication, e-seals, e-licenses and certifications, and be installed with systems of e-supervision, service assessment, consultation and reporting, and user experience monitoring.

The government will comb through public service items that are closely related to the daily life of the people, such as education, medical care, housing, social security and public legal services before compiling a list of public services to enable standardization of public services.

A work group will be set up by the State Council General Office to conduct the overall design and construction of the platform, according to the guideline.