Seasoned Westport Realtor puts herself in her client’s shoes
After nearly 30 years as a sales and marketing professional, the majority of which was with the National Football League, Karen Hagen easily transitioned those skills into a successful real estate career, working both offense and defense for home buyers and sellers, protecting their best interests and helping them achieve their goals.
“I take great care to listen and hear what my clients are looking for,” says Hagen, who sees her job as guiding clients through the process. “I am there to provide advice and guidance based on my experience and expertise, but, only in support of what their ultimate goal is. It’s not about me putting my opinion on them, it’s more about me guiding them to meet their needs.”
Hagen lives by the Golden Rule to “Treat others how you want to be treated” and understands the importance of keeping clients informed every step of the way. “My clients have my full attention. I’m always accessible and am in constant communication throughout the buying or selling process. Managing expectations is also extremely important to me. Clients want to be updated at all steps even if there is no new news to communicate.”
For Hagen, it is the people she meets and the relationships she builds that is the most rewarding part of her career.
“I have many clients who I become friends with and continue to see socially long after the deal is done,” she explains. “I enjoy seeing their transition, whether it’s couples getting married, babies being born, Company: Coldwell Banker
Office: Westport
Lives: Westport
Expertise: Everything from first time buyers to empty nesters/ downsizers and in between. Contact: ( 203) 856- 8028, karen. hagen@ coldwellbankermoves. com
or people “right sizing” to their next home. All have a new chapter ahead of them and I love being a part of it.”
Hagen recognizes the importance of utilizing all the various technology that is available beyond professional photography, such as virtual tours, drone videos and 3D Matterport video.
“The first viewing of any property is online, so photography and listing content is key. Buyers today have so many touch points to access information and providing this additional media content is an integral part of the selling process.”