Metro-North adds features for Train Time app
The Metro-North Train Time app was updated Tuesday with new features including real-time train tracking maps, a one-tap link to view and purchase tickets through the MTA eTix app and the ability to bookmark trips and stations, Metro-North Railroad officials announced.
“The updates to the TrainTime app really enhance the customer experience and address the needs of Metro-North riders as they come back to the system,” MTA Metro-North Railroad President Catherine Rinaldi said in a statement.
“I’m proud of our in-house staff and supporting IT experts who continue to innovate and find ways to make commuting safer and more reliable.”
Metro-North officials described the new MTA eTix one-tap connection as a “convenient addition” for customers to buy mobile tickets. About 40 percent of all tickets are purchased through eTix, a rate that has been growing since the app was launched in 2016.
In addition to English, customers can now also use Train Time in Chinese, Italian, Portuguese, Spanish and Yiddish.
Tickets purchased using a mobile device cost the same as those purchased at a ticket machine. Customers can pay with Visa, MasterCard, Discover and American Express or use digital wallets like Apple Pay and Master Pass.
Since its launch in 2013, the free Train Time — which is available on Google Play and the Apple App Store — has provided real-time status and schedule information, as well as destination, track assignment and realtime status of the next 12 trains at a given station.
Other features include service alerts, f are information, accessi
bility information, parking availability and connecting services.
IT experts are working on
another update for later this f all that will enable passenger counts of each car, allowing riders to
more efficiently social distance on trains, according to MetroNorth.