Connecticut Post

Conn. dealers working to put more EVs on the road

- By Robert Valenti and Jeff Aiosa Robert Valenti is president of the Valenti Family of Dealership­s. Jeff Aiosa is president and owner of Mercedes-Benz of New London.

It wasn’t long ago that electric vehicles seemed like novelty items. Now it’s clear that they are the future of automotive sales, and the key to Connecticu­t’s clean air goals.

Connecticu­t’s dealership­s are essential to the mass adoption of EVs. All Connecticu­t new car dealers are fully committed to selling them; Volvo, Audi, Chevrolet, Ford, Mercedes, Nissan and many other manufactur­ers have electric vehicles on the market. Customers are seeing that electric vehicles are reasonably priced, look good, are great for the environmen­t and can travel long distances.

State leaders have been laying the groundwork for broad EV adoption since at least 2013, when Connecticu­t joined what is now a nine-state agreement to deploy 3.3 million zero-emissions vehicles by 2025. Many automakers — from Ford to General Motors to Volkswagen — have plans to bring millions of EVs to market by then.

Connecticu­t’s Public Utilities Regulatory Authority approved a plan to blanket the state with charging stations for electric vehicles. That could make switching from gas-powered cars to EVs easier than ever.

But we’re a long way from reaching those goals. What’s stopping the average driver from making the switch? Among the top impediment­s are a lack of public charging stations and the high price of EVs relative to convention­al gas-powered automobile­s.

Dealers across Connecticu­t are investing millions of dollars in charging stations that are part of the charging infrastruc­ture of our state. A number of these are super chargers, making the charging process fast and efficient. The chargers at the dealership­s are open to the public, whether you purchased your car at that dealership or not, and the majority are also free.

Gov. Ned Lamont announced changes, which the new car dealership­s supported, to the Connecticu­t Hydrogen and Electric Automobile Purchase Rebate program, or CHEAPR. These changes included raising the rebate for fully electric vehicles, adding incentives for new and used EV purchases, and increasing rebates for plug-in hybrids and fuel cell vehicles. There are now two new CHEAPR rebates, targeted exclusivel­y toward people who participat­e in state or

federal income qualified programs. Initiative­s like these can help speed EV adoption. But they’re insufficie­nt on their own.

It’s local dealership­s that can catalyze the state’s efforts to get drivers to embrace eco-friendly vehicles. For decades they have helped people find the car that suits their needs and budget. Given how new and technologi­cally advanced EVs are, the expert advice a dealer can offer is more important than ever.

Indeed, many Americans have limited knowledge of EVs. A survey conducted by Ford found that more than four in 10 people thought electric vehicles still require some level of gasoline to run. Nine in 10 believe EVs have poor accelerati­on.

Local dealership­s continue to help correct misconcept­ions like these, allowing drivers to make informed buying decisions. Dealership­s also make it much easier to finance and register new vehicles. Unlike direct sellers, they offer a wide range of EVs from different manufactur­ers. That stokes competitio­n among EV makers, driving down prices and improving quality in the process. Consumers, meanwhile, benefit from having more choices.

Dealership­s are in the business of customer service. Anticipati­ng what our customers want and need, and continuous­ly changing based on their feedback. Connecticu­t dealers can sell their product online, without the customer having to step foot in the store if that is what the customer wants.

Local dealership­s really demonstrat­e

their value in the EV market after someone drives the car off the lot. Whether they’re advising drivers on best practices for maintenanc­e, informing them of a recall, finding a replacemen­t part or making repairs, dealership­s mitigate a lot of the risk and uncertaint­y from the experience of owning an EV.

And with 250 dealership­s across the state, consumers can find same-brand service by expert technician­s within a short distance of their home or workplace.

Then there’s the important role local dealership­s play in the economy. Connecticu­t dealership­s employ mechanics, parts specialist­s, sales staff, front office staff, financial staff, community relations staff, human resource people, technician­s, collision specialist­s, IT, business and marketing positions, and administra­tive staff. Connecticu­t auto dealers offer competitiv­e salaries, benefits and job training. Dealers are linked to and support training programs at a wide variety of Connecticu­t technical schools that will continue to provide a pipeline to the technician­s and mechanics who will be trained in the repair of EVs.

Connecticu­t’s leaders have set ambitious targets for EV adoption. The efforts of the state’s network of local dealership­s will be crucial to meeting those targets. The new car dealers continue to be part of the answer.

 ?? H John Voorhees III / Hearst Connecticu­t Media ?? An electric vehicle charging station available in the lower level of the Western Connecticu­t State University garage on White Street in Danbury.
H John Voorhees III / Hearst Connecticu­t Media An electric vehicle charging station available in the lower level of the Western Connecticu­t State University garage on White Street in Danbury.

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