Praise for a job well done

Daily Local News (West Chester, PA) - - NEWS -

To the Edi­tor: It wasn’t spooky Hal­loween sea­son, yet on three con­sec­u­tive oc­ca­sions, I came home to find the same busi­ness card star­ing at me off my din­ing room ta­ble. Who was this per­son? Why was she at my house 3 times in one week? I won’t deny it, I was cu­ri­ous. But put your mind to ease, she was not an in­truder. She was a per­sis­tent real es­tate agent who was show­ing my home list­ing to her po­ten­tial buy­ers. But this agent had a dif­fer­ent edge to her! She was con­sid­er­ate to our din­ner times; as if she had in­sight into the tim­ing that we sat down to share a fam­ily meal. Also with no ex­cep­tion, she al­ways pro­vided timely and con­struc­tive feed­back about our prop­erty be­fore the clock ticked mid­night. Sounds too good to be true, right? I agree. But wait… keep on read­ing.

Our fam­ily plans changed, we de­cided to hold on to our home. Months went by, but I never for­got that de­ter­mined, thought­ful, highly driven and kind look­ing face off those busi­ness cards. So when I de­cided to pur­sue a pur­chase of a sec­ond home, in­quis­i­tive­ness be­came my driv­ing force. Who is this le­gend? I know you’re won­der­ing too… She is the most in­cred­i­ble, ex­cep­tional, amaz­ing, pro­fes­sional, out­stand­ing, flex­i­ble, re­mark­able and no doubt the most pa­tient real es­tate agent I’ve ever met. Yes, you’re right; she is Chester County’s ever fa­mous Su­san Mangi­gian who knows ev­ery street, road, al­ley and stop sign in the area! She is the hu­man­i­tar­ian with a golden heart who for years do­nated her time to make a dif­fer­ence in the lives of Chester County’s se­niors by de­liv­er­ing meals for lunch. The re­al­tor, men­tor and now proudly our friend who showed us count­less houses. Su­san is the one and only sales per­son that I know who doesn’t view her buy­ers as by­pass­ing clients. She took our goals and wishes per­son­ally and she em­barked on this jour­ney by adding valu­able ideas and per­spec­tives. Has any one of you en­coun­tered a real es­tate agent or a sales per­son who would point out the short falls of a house that you think you like and ex­plains why it’s not a good in­vest­ment to carry on with? Prob­a­bly not! I fig­ured! Why? Most likely be­cause you didn’t have a Su­san Mangi­gian to hold your hand through­out one of the most crit­i­cal pur­chases of your adult life.

Fi­nally, Su­san not only helped us find our dream home, but she be­came the pin­na­cle be­hind re­al­iz­ing our dream. We were one of mul­ti­ple buy­ers over-bid­ding on a prop­erty, and it was only through her grace, pas­sion, com­mit­ment and ex­per­tise that we se­cured the “proud home own­ers” ti­tle. Our pro­found ap­pre­ci­a­tion goes to Su­san for all what she has done and con­tin­ues to do for us. It’s been the ul­ti­mate honor and plea­sure work­ing with her, and I hope you too will have such an in­cred­i­ble story to share with your fam­ily and friends. Aline Arsla­nian

West Chester

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