Chesco adds call center service for questions on reopening

As Chester County begins its green phase of operation during the COVID-19 pandemic, county officials have added a call center service for business and resident questions on reopening guidelines and practices.

Part of the “Restore Chester County” initiative, the call center is operated by Chester County Health Department staff, with input from members of the County Commissioners’ COVID-19 Business Task Force.

The Restore Chester County call center number is 610-344-6225 and hours of operation are 8:30 a.m. to 4:30 p.m., Monday through Friday. Messages left outof-hours will receive a reply the next business day. The “contact us” email option on the RestoreChesterCounty.orgwebsite remains operational for all questions, and is monitored

seven days a week.

Since its launch on May 27, RestoreChesterCounty. org has provided online business and resident toolkits on reopening information, with direct access to guidelines that are broken down by 20 different business and organization sectors in Chester County.

Many of the questions

generated through the Restore Chester County website — coming from businesses, other organizations and residents — have relied on answers from the County’s Health Department, along with responses from the regional chamber of commerce network across Chester County.

Visitors to RestoreChesterCounty.org have access to a Business & Org Toolkit as well as Resident Toolkit. The Business & Org toolkit lists guidelines that span industries, including a checklist for knowing if your business is ready, how to get it to that point, and how to find resources for obtaining Personal Protective Equipment.

Business and organizational leaders can then drill deeper by accessing 20 different business and organization sectors, including everything from agriculture and office settings, to restaurants, personal care, schools, religious organizations and more.