Aqua announces water meter replacements in Delco

LOWER MERION » Aqua Pennsylvania announces it is beginning a comprehensive water meter replacement program in Delaware County. Customers will get their first notification via a letter in the mail when the program moves to their community.

“Providing quality drinking water and ensuring that it is there when our customers need it is an awesome responsibility,” said Aqua President Marc Lucca. “It might not be the first thing that comes to mind when you think about managing this resource, but meters play a critical role in that effort. The average lifetime of a meter is between 15 and 20 years. As our meters begin to approach that mark, we replace them with new meters in accordance with the rules and regulations of the Pennsylvania Public Utility Commission.”

Lucca said customers in Delaware County will begin getting letters with instructions on how to contact the company or its contractors to make the appointment to have their old meter replaced. Removing the old meter and installing the new one takes less than an hour.

Aqua is reminding customers that their employees drive Aqua-branded vehicles, wear uniforms with and Aqua logo and carry photo identification cards with the company logo as well. Their contractors will be clothed differently, but will have similar photo identification cards. Further, because appointments are necessary for all in-home meter exchanges, the customers will know on what day and time to expect a visit from Aqua employees or contractors.

Aqua Pennsylvania serves approximately 1.4 million people in 32 counties throughout the Commonwealth of Pennsylvania. For information, visit www.aquaamerica.com or follow Aqua on Facebook at www.facebook.com/myaquaamerica and on Twitter at @MyAquaAmerica