Daily Times (Primos, PA)

Maris Grove has integrated health and wellness system

- By Petra Shaw

Moving to a senior living community is a big decision, and you want to make the right one. In addition to enjoying a vibrant, maintenanc­e-free lifestyle, stateof-the-art amenities, clubs and activities, you’ll want the peace of mind that comes with having quality health care just steps from your door.

That’s exactly what you’ll find at Maris Grove, an Erickson Living-managed senior living community in Concord Township, Delaware County.

The Erickson Health Management Group (EHMG) is a fully integrated health and wellness system that provides a range of medical services to residents at the on-site medical center, rehab facilities and pharmacy.

The medical team is comprised of board-certified physicians, nurses, physical, occupation­al and speech therapy profession­als, and social workers, all of whom specialize in geriatric medicine. Care is available 24/7/365.

Residents not only have doctors experience­d in the nuances of senior health, they benefit from daily engagement with fitness instructor­s, nutritioni­sts, chefs, medical specialist­s and dozens of other experts working to help them live a healthy lifestyle.

This integrated, teambased approach also features the latest tools and technologi­es, like a proprietar­y patient portal with convenient access to electronic medical records and telehealth options. The combinatio­n of expertise and access enables Maris Grove to provide the highest quality, personaliz­ed care to residents.

“Residents and their families find great value and peace of mind knowing that our full-time doctors, who are among the best in the retirement health care industry, are on site and available whenever needed,” said Erickson Living Chief Medical Officer Dr. Matt Narrett. “Our integrated approach is unmatched in the senior living industry.”

Patient-centered care

“Seniors want a personal relationsh­ip with their health care providers, and we provide that,” said Maris Grove’s Medical Director Dr. Cathy Smith, a boardcerti­fied Internist who has been with Maris Grove for

10 years.

Time spent with patients far exceeds national averages: Initial visits last 60 minutes, and follow-ups last

30 minutes. When residents can’t come to the medical center, the staff provides inhome visits, televisits and phone consultati­ons.

“We care for the whole person, not just their conditions,” Smith said. “Everything that impacts the quality of their lives receives close attention: the physical, emotional, cognitive, social, spiritual, and wellness components. If we can make it better, we address it.”

After hours, 99% of calls are answered within 10 minutes. All security personnel, who are on campus

24/7, are trained EMTs, so medical emergencie­s can be handled quickly.

Because of those fast responses and longer, more comprehens­ive visits, 80% of Maris Grove’s residents use the medical center for primary care.

“Several things set us apart: We offer access that private practices can’t,” Smith said. “We focus exclusivel­y on senior health. And we have strong, clear communicat­ion with patients. Residents appreciate those difference­s.”

Resident Bill Amend, a retired physician and professor who chairs the resident Health Committee, agrees that the quality of health care at Maris Grove is unsurpasse­d.

“I’m so impressed with their understand­ing of senior medical care,” he said. “The convenienc­e is wonderful, because almost everything you need is on campus. And if you need to go off campus, there’s a fulltime liaison nurse whose only responsibi­lity is tracking your care. That ensures first-rate continuity of care, which is vital when treating acute and chronic conditions.”

That kind of personal attention extends to every department at Maris Grove. The staff know the residents well; if they see something amiss, they alert the medical center immediatel­y.

“We’re a village,” Smith said. “We contact those residents, with an eye toward catching emerging issues early. It’s another big advantage of living here: Everyone participat­es in keeping residents healthy.”

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