Dayton Daily News

Should you register new products?

- Clark Howard

Editor’s note: This article was written by Team Clark member Craig Johnson.

If you’ve taken advantage of the sales offered over Black Friday weekend, participat­ed in Cyber Monday or bought really just about any kind of electronic, appliance or other bigticket item recently, chances are it came with a registrati­on card.

These registrati­on cards have become standard with a lot of products and feature spaces for you to fill out your name, address, the serial number of the item and usually some other things.

The truth about filling out those product registrati­on cards

When you see these cards or prompts to register online, you may be thinking, “Didn’t the thing I just bought come with a warranty? Why do I need to fill this out?”

First of all, take heart, it’s OK to feel a little apprehensi­ve about registerin­g your purchases with these cards.

Although many companies may have at one time put in fine print that failure to register the product could void the warranty, there are protection­s against this. There are federal rules in place that specify that warranties can’t be contingent on filling out registrati­on cards.

A receipt is all the documentat­ion you really need when it comes to proof of purchase. Still, companies will phrase things in such a way as to make you think that registerin­g your product online or via mail safeguards you. In truth, many of them use registrati­on cards to sign you up for coupon books and other deals.

Some manufactur­ers will even tuck carrots inside the fine print, vowing to upgrade warranties to lifetime status if consumers register within the first 30 days.

So are registrati­on cards just another data grab by the manufactur­er? Or are there benefits to handing over informatio­n about your lifestyle and hobbies to companies?

Beth Givens, the founder and executive director of the Privacy Rights Clearingho­use, a consumer rights organizati­on based in San Francisco, said that registrati­on cards are a slick way for manufactur­ers to build up their marketing databases.

“Warranty cards are among the most deceptive practices of marketers today,” she told the New York Times.

Chris Hoofnagle, associate director of the Electronic Privacy Informatio­n Center in Washington, told the Times that customers who fill out warranty and registrati­on cards are just giving away informatio­n.

That said, one positive use of registrati­on cards is that they allow manufactur­ers to get in touch with you in the event of a product recall.

Newspapers in English

Newspapers from United States