Dayton city services modified during COVID-19 outbreak
The city of Dayton continues to deliver essential public services during the coronavirus public health emergency. Access to some services is limited, and in-person services normally provided at offices or customer service centers are not currently available.
Residents, businesses and visitors are assured that emergency police and fire services will continue, as well as public water supplies, waste collection and street maintenance. City buildings are closed to the public, and all public meetings and programs are canceled until further notice.
Emergency and basic services
■ Police: Emergencies, call 911. Non-emergency: 937-333-COPS (2677).
■ Fire and EMS: Emergencies, call 911.
■ Customer service requests: Call 937-333-4800 or use the free Dayton Delivers app (go to daytonohio. gov/daytondelivers or download the app from your usual app source).
■ Water/Waste Collection bills: Call 937-333-3550 or email paydaytonwater@daytonohio.gov with questions.
To pay: Go to paydaytonwater.com or call 937-333-3550. Cash payments at Family Dollar and CVS stores. There will be no payment-related service disconnections until further notice.
■ Emergency water service problems: Call 937-333-4905.
More services and information
Information is subject to change without notice. Please watch DaytonOhio. gov and facebook.com/cityofdayton for updates.
Building Inspection
Mail permit applications, plans and revisions to the address below. Mechanical permits (plumbing, electrical, and HVAC) can be faxed to 937-333-4284 or mailed. Fee payment: Customers are encouraged to make payment by check or credit/debit card. Fees payable by check to City of Dayton may be sent with applications or mailed separately. Fees may also be paid by providing credit/debit card information by phone at 937-333-3986 or 937-3336794 (be prepared to provide the project value). Mailing address: City of Dayton Building Inspection, 371 W. Second St, 2nd floor, Dayton, OH 45402
City Commission
City Commission meetings are canceled until further notice. Non-essential functions including proclamations, greetings, honorary designations, weddings, and domestic partnerships will not be offered until the emergency declaration is lifted.
Civil Service/City Jobs
Jobs: Applications for positions posted at jobs.daytonohio.gov will continue to be accepted. There is no Civil Service testing until further notice. Questions: Call 937333-2300 or email jobs@ daytonohio.gov.
Convention Center
There are no scheduled events until further notice. Call 937-333-4700.
Dayton International Airport
Flights, parking and rental car services are available. Get information updates at www.flydayton.com or call 937-454-8200.
Fire Department
Firefighting and EMS services are available as usual, call 911 for emergencies. Inspections are available on an emergency basis, call 937-333-4500. Canceled or suspended: Fire Training Center programs, routine fire inspections, community and educational activities.
Housing Inspection
Interior inspections postponed until further notice. Questions or urgent matters, call 937-333-3977.
Human Relations Council
Business certification site visits are suspended until April 15. Email new applications to BTA@daytonohio. gov. Renewals are granted a 30-day extension; new applicants granted 30-day provisional certification.
Income Tax
The filing deadline for the 2019 tax year is extended to July 15, 2020. Email taxquestions@daytonohio.gov with questions. Tax payments: Call 888-821-2104 or mail to P.O. Box 643700, Cincinnati, OH 45264-3700. Information and forms: wwwdaytonohio.gov/tax.
Mediation Center
The center offers conflict coaching, a free service to citizens who are experiencing interpersonal conflict. This service can be provided by phone or video-conferencing. Call 937-333-2345.
Planning and Community Development
Public meetings canceled: Board of Zoning Appeals, Landmark Commission, Neighborhood Presidents Forum, Community & Neighborhood Development Advisory Board, Community Engagement Seminars.
Police
Call 937-333-1060 for vehicle release, traffic crash reports and incident reports. Crime reports at www.daytonohiopolice. com/getreports. Division/ Patrol offices: Secured lobby access only.
Prosecutor’s Office
Intake Interviews are conducted by phone until further notice. Call 937-3334400.
Public Works
Waste collection, street maintenance, engineering and other services: Most operations/services continue as usual. Customer service requests: Call 937333-4800 or use the Dayton Delivers app.
Recreation/Golf
Recreation centers and golf centers are closed until
further notice.
Water Department Services
Not provided until further notice: Investigation of high meter readings, leak investigations (unless property damage is involved). Emergency service requests, call 937-333-4905.
Water and Waste Collection Billing
Account Questions: Call 937-333-3550 or email paydaytonwater@daytonohio.gov (include the service address and a preferred phone number). New accounts or disconnection requests: Call 937-333-3550.
Payments: Go to paydaytonwater.com or call 937333-3550. Cash payments at Family Dollar and CVS stores (bring your billing statement).
Shut-offs and late payments: Until further notice, water service will not be shut off for delinquent accounts, in order to give customers experiencing financial hardship extra time to make payments. Water Dept. will continue to read meters and send bills. Customers should pay what they can.
Go to www.daytonohio. gov or facebook.com/cityofdayton for updates.