Democrat and Chronicle

RG&E, NYSEG customers to get credit on their bills

- Kate Kealey Kate Kealey is a general assignment reporter for the Register. Reach her at kkealey@registerme­dia.com or follow her on Twitter at @Kkealey17.

Energy and electric customers in New York will receive some financial aid to help cover upcoming bills amid inflation. New York State Electric and Gas (NYSEG) and Rochester Gas and Electric (RG&E) announced Wednesday they are partnering with the state of New York to offer a one-time credit for electric and natural gas customers. The funding for the credit comes from the state of New York.

“We know the pressure of inflation affects every one of the more than 2 million customers our companies serve,” said Christine Alexander, vice president of Customer Service for NYSEG and RG&E. “Support like this from New York state can really help families maintain financial stability.”

How much money can I get off my next utility bill?

The credit will automatica­lly apply to an upcoming utility bill. The reward varies depending on the bill. Patrons of

NYSEG will receive a $9.52 credit on their electric bill, while gas customers will have $15.66 in credit.

Customers with RG&E will receive an $18.40 credit applied to electric bills. Gas customers will be credited $11.26.

How will I know if I received the utility credit?

The credit will be listed on the bill it is applied to. It will be listed under the “miscellane­ous charge” section of your bill as “NYS Energy Bill Credit.”

What is the New York State Energy Bill Credit?

The state budgeted $200 million to cover bill credits to utility customers in hopes of making energy more affordable, according to NYSEG. The one-time credits are expected to roll out over the next few months. They apply to residentia­l and business customers and will automatica­lly be applied to the bill.

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