East Bay Times

IBM, seeing its future in the cloud, breaks off IT unit

- My Steve Lohr

IBM, throughout its 109-year history, hasn’t of ten led technolog y trends. But it has adapted and eventually prospered time and again.

It is trying to go the adaptation route once again.

IBM on Thursday acknowledg­ed the challenge and embraced the opportunit­y for the company in the accelerati­ng shift to cloud computing. The company said it was spinning off its legacy technology services business to focus on cloud computing and artificial intelligen­ce.

Arvind Krishna, who became chief executive this year, called the move “a landmark day” for IBM, “redefining the company.”

The split-up strategy ref lects how decisively computing has shifted to the cloud. Today, nearly all new software is being created as a cloud service, delivered over the internet from remote data centers. The computing model affords corporate customers more flexibilit­y and cost savings, sold as a pay-for-use service or annual subscripti­ons.

IBM was late to the cloud market, which Amazon pioneered when it began Amazon Web Services in 2006. But IBM has made a major push into cloud services and software in recent years, punctuated by its $34 bil

lion purchase in 2018 of Red Hat, a distributo­r of open-source software and tools used by cloud developers.

In an interview, Ginni Rometty, IBM’s executive chair and former chief executive, said cloud computing, enhanced by artificial intelligen­ce, “is now IBM’s enduring platform.”

IBM is tailoring its cloud strategy to help corporate customers make the transition to the new technology and thus carve out a fast-growing and healthy business amid the market leaders: Amazon Web Services, Microsoft and Google.

The main business, retaining the IBM name, will be its cloud operations, along with its hardware, software and consulting services units. They generate about three-quarters of IBM’s revenue.

The business to be spun off, which is not yet named, is IBM’s basic technology services business, which maintains, supports and upgrades the computing operations of thousands of corporate customers.

That business is sizable, with sales of about $19 billion a year, and will become a separate public company. But that business is not where the growth opportunit­ies lie in the technology business.

IBM has been unable to generate overall growth for years, disappoint­ing investors. Last year, the company’s revenue declined 3%, to $77 billion.

IBM’s performanc­e has been held back by the erosion of its oldline businesses, even as newer businesses like cloud grew.

Over the years, IBM has repeatedly sold off businesses whose profitabil­ity was waning to focus on more profitable products and services. Personal computers, disk drives, chip manufactur­ing and some technology services have been shed.

But spinning off the technology support operation as a separate company is a particular­ly big step.

“IBM’s future is as a smaller company, more of a niche technology company,” said Michael Cusumano, a professor at the Massachuse­tts Institute of Technology’s Sloan School of Management.

The corporate split, Krishna said, is intended to “unlock growth” for the more focused IBM. He added that the company should deliver “mid-single- digit” revenue growth over the next few years.

Krishna said in an interview that the split was the culminatio­n of IBM’s increasing focus on cloud and AI as engines of growth.

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