East Bay Times

Internship feels like free labor with no feedback

- By Roxane Gay Meet me at the crossroads Roxane Gay is the author, most recently, of “Hunger” and a contributi­ng opinion writer. Write to her at workfriend@ nytimes.com.

QWORKFRIEN­D

entirely remotely, and I am struggling to navigate this working environmen­t.

I want to be conscious of my status as an intern, but I am starting to feel taken advantage of. How do you recommend I balance eagerly wanting to learn with the realities of a remote and heavily burdened workplace?

—Anonymous

I am a law student and I work as a fulltime unpaid intern for a nonprofit legal services provider. I admire the staff attorneys and their work. I also acknowledg­e they have high caseloads and are stretched thin. When I am given assignment­s, I receive little to no instructio­n or training. Questions often go unanswered. When I turn in assignment­s and ask for

A feedback, I receive a quick I am surprised you “thanks” in response. are only now starting

I feel frustrated because to feel taken advantage of it has long been my understand­ing because you were taken that an unpaid advantage of from the moment internship provides you were asked to compensati­on in the form work full time without of training and learning. compensati­on. The aims This organizati­on operates of the organizati­on may be admirable, but its employment practices leave a lot to be desired. I encourage you to let your supervisor­s know you would appreciate a bit more guidance. I have no doubt they are stretched thin, but so are you.

In terms of dealing with the challenges of remote work, perhaps you could ask for a weekly or biweekly Zoom conversati­on so you can have some real-time engagement with your colleagues.

I know that many people are dealing with Zoom fatigue, but as a full-time intern, you cannot subsist on email alone. You can advocate for yourself while understand­ing the limitation­s of your colleagues and their profession­al burdens.

QI'm at a crossroads in my career. I have been working at a nonprofit for five years and working in my profession for 15. I am good at my job, and I have a very clear sense of the work culture, my role and the program I oversee. I have good colleagues who are friends, and a fair amount of autonomy and flexibilit­y. However, I am underpaid and underappre­ciated and often feel like I'm not being given the full respect of my experience and expertise from management.

Yes, I am a woman of color. Also, I've been leading some aspects of our diversity and inclusion efforts, which is worthwhile but adding to my general disappoint­ment in management and the institutio­n.

I recently applied to a job and had an interview. It was refreshing because the hiring manager really seemed to respect me as a profession­al. I know this institutio­n probably has its fair share of problems, but the position would pay much better, offer better resources and I could possibly be better respected. Should I leave what I know and at times love (but is disappoint­ing in so many ways) or should I venture to something new, which could or could not be better?

A

— Anonymous

There is a lot of profession­al comfort in the familiar even when the familiar is disappoint­ing. You recognize that you're at a crossroads, which means you want a change. Yes, you should leave the comfort of what you know and see how you fare at this new organizati­on. It's not that the new employer will be perfect. In fact, you are leaping into the great unknown, but I see that as an opportunit­y rather than a risk.

You know how you're treated at your current employer. You know you deserve better.

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