El Dorado News-Times

'Cyber Monday' loses luster as shoppers flock to stores

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NEW YORK (AP) — Shoppers traded bricks for clicks on Monday, flocking online to snap up "Cyber Monday" deals on everything from cashmere sweaters to Star Wars toys.

Now that shoppers are online all the time anyway, the 10-year-old shopping holiday has lost some of its luster as online sales on Thanksgivi­ng and Black Friday pick up. But enough shoppers have been trained to look for "Cyber Monday" specific sales to ensure the holiday will still mean big bucks for retailers.

It's too early for sales figures, but Monday is still expected to be the biggest online shopping day ever, likely racing up more than $3 billion in sales, according to comScore. Adobe, which tracks 200 million visitors to 4,500 retail websites, said $490 million had been spent online as of 10 a.m. E.T. on Monday, the latest data available. That's 14 percent higher than a year ago.

"A lot of people wait to see if deals are better on Cyber Monday," said Forrester Research analyst Sucharita Mulpuru.

New Yorker Anna Osgoodby was one of the many online shoppers who spread her purchases throughout the holiday shopping weekend. On Black Friday, she took advantage of a 35 percent sale at online accessorie­s retailer ashandwill­ow.com, buying earrings, a necklace and bracelet. Then she bought earrings and clutches on Monday during its 40 percent off sale.

"That extra 5 percent convinced me to buy a few more," she said.

Some hot sellers were in scarce supply by early afternoon on Monday. At Target, a Swagway hoverboard was sold out by early afternoon. The electronic transporta­tion gadget had been $100 off at $399. Drones and some Star Wars toys were hard to find as well.

"There are certain hot products, hover boards seem to be a phenomenon, they're selling out everywhere," said Scot Wingo, chairman of ChannelAdv­isor, which provides e-commerce services to retailers.

Adobe found 15 out of 100 product views returned an out-of-stock message as of 10 a.m., two-and-a-half times the normal rate.

And there were a few brief outages at sites like Neiman Marcus and Target and online payments company PayPal reported a brief interrupti­on in service.

Retailers have been touting online deals since the beginning of November. And they no longer wait for Monday to roll out Cyber Monday deals, either. Amazon started "Lighting Deals" on Saturday and Wal-Mart beginning all of its Cyber offers on 8 p.m. on Sunday.

"It's no longer about one day, but a season of digital deals," said Matthew Shay, president of retail trade group The National Retail Federation.

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