El Dorado News-Times

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John Lynch and Tracy Neal Arkansas Democrat Gazette

Little Rock attorney Frank Hamlin was mediating before mediating was cool.

Mediation, a seldom-seen side of the Arkansas legal system, is the process of using a neutral mediator to help opposing parties resolve a dispute through negotiatio­n. The procedure “promotes peace and civility,” he said.

“It really helps people,” he said. “I found it to be more challengin­g than taking one side in a lawsuit and trying to beat up on the other side. I found it more challengin­g to bring people together in something they really didn’t want to do, or didn’t know how to do, and reach a peaceful solution.”

Mediation is markedly different from arbitratio­n, its better known counterpar­t, where the parties typically give up their rights to a trial and submit their dispute to an arbitrator who acts as a judge with binding decision-making authority.

Mediators can try only to facilitate a solution that is agreeable to both sides, and if the procedure is not successful, the parties have not given up any of their rights to a trial.

Mediation, which carries strict confidenti­ality requiremen­ts, is typically a low-key procedure, but the process has garnered statewide attention in recent weeks with Pulaski County Circuit Judge Tim Fox’s attempt to order Attorney General Leslie Rutledge to try mediating a solution to Arkansas’ illegal birth-certificat­e procedures.

Hamlin said mediation by its nature offers a way to reduce conflict between opposing litigants, which appeals to his nature as a peacemaker.

“I was the type of kid on the playground who didn’t pick fights,” he said. “I was the one who usually got into the middle, and I would try to break up the fight.”

Hamlin was a civil litigator specializi­ng in taking cases to trial when he first happened to hear about the burgeoning field of mediation at an American Bar Associatio­n meeting in Chicago in 1988.

On the plane ride home, Hamlin said he had resolved himself to offer the procedure to Arkansas clients, which he began to do part time in 1992, after time studying, training and working with experts in the field.

The next year, the Arkansas Legislatur­e, hoping to encourage courts to adopt the procedure, codified an alternativ­e dispute resolution program.

Soon, Hamlin was well into a practice that had become solely devoted to alternativ­e dispute resolution, chiefly mediation. He founded Hamlin Dispute Resolution LLC with offices in downtown Little Rock in 1998. The six-mediator firm, with a branch office in Memphis, handles cases all over Arkansas and five neighborin­g states.

Because litigants directly participat­e in mediation negotiatio­ns, the procedure offers them much more control over the outcome of their disputes than they can typically get from leaving the resolution up to a judge or jury, Hamlin said.

Mediation has been steadily growing in popularity, advocates like Hamlin say. He credits

that to Arkansas’ two law schools that offer courses in the procedure, raising awareness about the benefits to generation­s of future lawyers and judges.

The courts keep few statistics on how often mediation is used to resolve disputes. However, figures show that the number of certified mediators in the state has increased fourfold over the past two decades, rising from 50 in 1999 to about 400 in 2017, although only about half that number are active in the field.

Mediators do not have to be lawyers, although to be court-certified through the state Alternativ­e Dispute Commission, which regulates mediators, they have to have at least a bachelor’s degree to handle family law cases and a master’s degree to handle civil litigation. With very few exceptions, judges can appoint only certified mediators.

Pulaski County court records show that in 89 cases there was at least an attempt at mediation in 2017, up from 56 in 2016, although there could be many more cases using the negotiatio­n procedure since there are very few reporting requiremen­ts.

WHY PEOPLE LIKE IT

In Arkansas, mediation is available to resolve civil disputes, like personal injury and wrongful-death cases, divorce and issues related to child custody. The dispute commission offers the federally funded Arkansas Access and Visitation Mediation Program (website www. araccess.org)to provide services in child custody cases at a reduced rate based on parents’ income.

One of the procedure’s most notable successes in Arkansas is the $45 million Marlboro Lights settlement reached last year that ended 14 years of litigation and paid almost 20,000 claimants between $400 and $8,000 each. Arkansas was the only state to settle with the cigarette manufactur­er.

In some circumstan­ces, mediation can allow participan­ts to avoid going to court, but most often it’s used to resolve legal disputes already before the court, saving money, easing the court caseload and generally leaving the opposing parties in a better state of mind, mediators and attorneys said.

“I have been an attorney for over 32 years now, and I can honestly say that when we reach a successful mediated agreement, both sides of the case shake my hand and express their appreciati­on,” Fayettevil­le attorney Scott Smith said. “They even walk to their cars together and actually talk.”

Bentonvill­e attorney Eldon Cripps said he wanted to become a mediator after he saw it work as an attorney in domestic-relations cases for more than 27 years.

“It is satisfying seeing people resolve their disputes, and helping them navigate that settlement without a judge having to tell them how it will be resolved,” Cripps said.

Ray Fulmer has been involved in mediation while representi­ng clients. Fulmer was the trustee for the estate of Veg Liquidatio­n, which was Allens Inc. The bankruptcy case was resolved earlier this year through mediation with a $4.8 million settlement.

“A good mediator tells both parties the strong points of their cases, but also emphasizes the weak points,” Fulmer said.

Mediation is about finding common ground, he said. For example, a person’s relative dies during a surgical procedure and being objective about that is hard.

“It may take a third party to say, ‘Your relative had a bad heart that led to the results,’” he said.

SAVING TIME, ENERGY

Fox, a lawyer for 35 years and a circuit judge since 2003, is a longtime proponent of the practice and has become a visible advocate, given that he orders every civil litigant in his court to try the procedure.

Although mediation has been available to the courts for 24 years, judges have had the authority to order parties to try it only since 2003, when the Legislatur­e passed Arkansas Code 16-7-202. The statute is part of the “dispute resolution processes” of the judiciary as outlined by the Legislatur­e.

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