Fast Company

THE ASCENT OF SARA NELSON

ASSOCIATIO­N OF FLIGHT ATTENDANTS PRESIDENT SARA NELSON HAS BECOME THE MOST PROMINENT LABOR LEADER IN AMERICA. NOW SHE’S POISED TO HELP THE ENTIRE LABOR MOVEMENT TAKE OFF.

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SARA NELSON WAS SUPPOSED TO BE ACCEPTING A LIFETIME ACHIEVEMEN­T AWARD FROM THE AFL-CIO, THE NATION’S LARGEST FEDERATION OF UNIONS. AFTER A BRIEF VIDEO PLAYED OF HER SPEAKING OUT AGAINST SEXISM AND HARASSMENT IN THE AIRLINE INDUSTRY, NELSON, THE PRESIDENT OF THE ASSOCIATIO­N OF FLIGHT ATTENDANTS, TOOK THE STAGE ON THAT JANUARY 2019 DAY AND DIDN’T MENTION THE ISSUE ONCE. INSTEAD, NELSON DELIVERED A STEM-WINDER ABOUT THE ONGOING GOVERNMENT SHUTDOWN THAT HAD BEGUN ON DECEMBER 22. A BUDGETARY IMPASSE HAD BEEN FORCING 800,000 FEDERAL WORKERS TO REPORT FOR DUTY WITHOUT PAY FOR 30 DAYS. AS AGENTS FROM THE TRANSPORTA­TION SECURITY ADMINISTRA­TION GRADUALLY STOPPED SHOWING UP FOR WORK, NELSON’S VOICE HAD GROWN LOUDER IN CALLING FOR THE END OF THE STALEMATE, SPEAKING ON BEHALF of an alliance she’d forged of pilots, baggage handlers, and other airline workers whose safety was now at risk. She extolled the power of workers and told them directly to stop working until the paychecks started flowing again.

Then she uttered the seven words that have defined her since: “End this shutdown with a general strike.”

The United States had not experience­d anything remotely resembling a general strike—where work stoppages across key sectors can shut down the economy of a city or country—since the months after World War II. Everyone from coal miners and autoworker­s to meatpacker­s and train operators—4 million people in all—ceased working in protest of diminished wages and lack of control over production. Today, the concept of a “general strike,” if known at all in the U.S., exists mostly in myth, a faded tale from a bygone era of labor might.

Here was Nelson making the myth real. It wasn’t simply that she had said the words; she showed workers how they could manifest the threat through action. As headlines blared her comments, air traffic controller­s in New York started calling in sick in numbers large enough to disrupt flights out of Laguardia airport. Once the prospect of a significan­t interrupti­on of air travel became very real, Congress and President Trump acted quickly: The shutdown ended a few days later. “[Nelson] putting up the concept of strikes that disrupt production and cause a significan­t crisis for the political elite,” says Jane Mcalevey, the influentia­l labor organizer and author, “is incredibly important.”

When I ask Nelson about her speech, two years later, she says, “[We have to] talk about what we can actually do together, and have people feel connected by the idea that there are common demands we have as working people. It might not take a general strike to get those things done. But talking about it helps define what our demands are, and the urgency of those demands, and actually gets people to believe they’re worth more.”

The moment catapulted Nelson to national prominence, and her ascendancy could not come at a more auspicious, or daunting, time. The vibrancy of this moment has yet to show up in Bureau of Labor Statistics data, which can appear bleak: Union membership in the corporate world is just 6% of the workforce, and there were just eight strikes of more than 1,000 workers in 2020 (in 1950, there were 424). Silicon Valley, the avatar for economic growth and innovation, believes its form of enlightene­d capitalism puts it beyond unions. But lately, most of its effort has been put into tech platforms reliant on exploiting low-wage workers, from ridehailin­g and food-delivery drivers to fulfillmen­t center laborers to coders signing “income-sharing agreements” that some argue are a form of indentured servitude.

The decades-long imbalance between management and labor may be at a tipping point. Call it the new worker moment, with fresh organizing efforts in tech and media, radicalize­d teachers, overworked nurses, and underpaid fast-food workers, and novel efforts to bring justice to work

ers via everything from antitrust laws to shareholde­r activism. People organizing today are as likely to be women and people of color working as home health aides and AI scientists as they are to be stereotypi­cal soot- and grease-covered men in hard hats. They’re warehouse workers willing to take on one of the world’s most valuable and fearsome companies, run by the richest man on the planet, because they don’t want to be brutalized by algorithms that treat them like robots. According to a 2020 Gallup poll, 65% of Americans support labor unions, a two-decade high. Nelson’s continued exhortatio­ns to all workers—unionized or not—to understand the power they have in their workplace has positioned her to coalesce these folks into a movement that can fight to reverse labor’s downward trends.

“People’s expectatio­ns and aspiration­s are ready to go,” says Harvey J. Kaye, a labor historian who became friendly with Nelson after the general strike speech. “Sara Nelson might well be the person to articulate them.”

Nelson’s bluntness and take-no-prisoners rhetoric have earned her the respect of both workers and the corporate leaders she’s challengin­g. “People want to be a part of something that gets results,” she tells me. “Management either has to take a beating or [anticipate] the beating that they’re going to get if they don’t deal with us.”

To co-opt the parlance of tech bros, Nelson is a builder.

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 ??  ?? FLIGHT PLAN “I’m relentless and strategic and a good communicat­or,” says Nelson.
FLIGHT PLAN “I’m relentless and strategic and a good communicat­or,” says Nelson.

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