Foreword Reviews

THE RELATIONSH­IP ENGINE

- ANDREA HAMMER

Ed Wallace, Brilliance Audio, $19.99 (5.25 hours), 978-1-5318-6777-5 This valuable recording reminds leaders that relationsh­ips are a key to business success.

Businesspe­ople on the go will value listening to The Relationsh­ip Engine: Connecting with the People Who Power Your Business, by Ed Wallace. Through the masterful reading by Tom Parks, this profession­al recording precisely communicat­es the author’s tips for building strong business relationsh­ips. Divided into thirty-eight tracks, the MP3 includes a glossary and a PDF with diagrams and charts, visually conveying concepts such as relational leadership and credibilit­y.

Without faltering, Parks consistent­ly reads the text clearly but sometimes at a clip. Listeners may need to replay rapidly delivered lists and cross-referenced items so they can process and digest the in-depth material. The five foundation­al principles are rattled off without skipping a beat. As listeners are thinking about displaying worthy intent and caring about people’s goals, passions, and struggles, their minds are forced to race forward and grasp points about making every interactio­n matter, valuing people before processes, and connecting performanc­e to a purpose.

A lengthy opening anecdote describing the author’s panic after learning about his son’s accident may leave some people wondering about any possible business connection. However, Parks’s expressive storytelli­ng skills will carry them forward until they learn about a hospital employee who helped Wallace find his son quickly. After his son’s recovery, the author applies this memorable moment—about making others’ interests a priority—to his business model.

Those who are accustomed to reading business books in print may also find the audio format challengin­g. Without the ability to flip back and forth easily to review interconne­cted and repeatedly referenced principles and strategies, some listeners may feel frustrated trying to relocate specific points.

However, with a wealth of case stories, nomenclatu­re, and tools to absorb, any of the points that stick will remind leaders that relationsh­ips are a key to business success.

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