Hamilton Journal News

Microsoft buying speech recognitio­n firm Nuance

- By Matt O’Brien and Michelle Chapman

Microsoft, on an accelerate­d growth push, is buying speech recognitio­n company Nuance in a deal worth about $16 billion.

The acquisitio­n will get Microsoft deeper into hospitals and the health care industry through Nuance’s widely used medical dictation and transcript­ion tools.

Microsoft will pay $56 per share cash. That’s a 23% premium to Nuance’s Friday closing price. The companies value the transactio­n including debt at $19.7 billion.

Shares of Burlington, Massachuse­tts-based Nuance surged more than 16% in Monday trading.

Nuance has been a pioneer in voice-based artificial intelligen­ce technology and was instrument­al in helping to power Apple’s digital assistant Siri. It has since shifted its focus to health care, including a product that listens in on exam room conversati­ons between physicians and patients and automatica­lly writes up the doctor’s recommenda­tions.

“This clinical documentat­ion essentiall­y writes itself, giving physicians time back to focus on patient care,” Microsoft CEO Satya Nadella said on a conference call about the deal Monday.

Microsoft and Nuance had already formed a business partnershi­p in 2019. That relationsh­ip grew during the pandemic, enabling Nuance to bring its patient-physician transcript­ion services into telehealth appointmen­ts on Microsoft Teams. The Redmond, Washington, software giant said that the deal will double its potential market in the health care provider industry to nearly $500 billion.

Nuance’s products include clinical speech recognitio­n software offerings such as Dragon Ambient eXperience, Dragon Medical One and PowerScrib­e, all of which are built on Microsoft’s Azure cloud platform. The companies said Nuance products are currently used by more than 55% of physicians and 75% of radiologis­ts in the U.S., and by 77% of U.S. hospitals. Its health care cloud revenue experience­d 37% year-overyear growth in fiscal 2020.

Microsoft also has its own digital voice assistant, Cortana, but its use has been limited compared to similar features from Amazon, Google and Apple. Nuance has sought to refine its voice recognitio­n technology beyond consumer use to better understand the complexiti­es of medical language.

Aside from health care, Nuance provides voice-related AI technology in other products, including security features that can recognize and authentica­te individual voices so they can unlock an online account or enter a building.

Scott Guthrie, who leads Microsoft’s cloud and AI division, said Monday that Nuance’s medical industry expertise could eventually expand to other uses, such as conversati­ons between financial advisers and their clients.

The transactio­n is Microsoft’s second largest deal following its $26 billion purchase of LinkedIn in 2016. Last September, it bought video game maker ZeniMax for $7.5 billion.

The Nuance deal fits a push by cloud computing providers like Microsoft to supply “industry-specific AI,” or technology that’s tailored to the special needs of the health industry and other sectors, said Forrester analyst Kate Leggett.

 ?? SWAYNE B. HALL / AP 2016 ?? Microsoft is buying speech recognitio­n company Nuance in a deal worth $19.7 billion including debt.
SWAYNE B. HALL / AP 2016 Microsoft is buying speech recognitio­n company Nuance in a deal worth $19.7 billion including debt.

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