Hartford Courant (Sunday)

SELLERS PUSHING BACK

Traditiona­l real estate commission­s under legal pressure

- By Ann Carrns

Consumer advocates have long criticized traditiona­l real estate commission­s as confusing and too high. Now, those commission­s are coming under increasing legal pressure.

A federal judge in Illinois ruled recently that a potential class-action lawsuit against the National Associatio­n of Realtors and four major brokerage companies could proceed.

The lawsuit, filed last year in U.S. District Court in Chicago on behalf of several home sellers, alleges that the way brokerages charge commission­s and run property databases called “multiple listing services” is anticompet­itive and artificial­ly inflates commission rates paid to real estate brokers. (A similar lawsuit filed in Missouri is also pending, after a federal judge declined last year to dismiss it.)

Mantill Williams, a spokesman for the Realtors associatio­n, which represents more than 1.3 million real estate profession­als, said in an email that the trade group was “disappoint­ed” in the ruling but was confident that it would prevail in the suit. As the case moves forward, he said, “we intend to demonstrat­e how the MLS system creates competitiv­e, efficient markets that benefit home buyers and sellers as well as small business brokerages.”

Homebuyers in many parts of the country are facing a strong sellers’ market. A lack of houses for sale is pushing up prices, impeding first-time and lower-income buyers even as mortgage rates remain low.

In an order denying requests by the Realtors associatio­n and the brokerages to dismiss the suit, Judge Andrea R. Wood said the plaintiffs would have paid “substantia­lly lower” commission­s if not for the rules establishe­d by the Realtors associatio­n and followed by the brokerages.

The suit takes aim at the way brokers who represent homebuyers are paid. Typically, people seeking to sell their home agree to pay a listing agent a commission — usually 5% to 6% of the sale price — to place it on a listing service maintained by local Realtor groups and to market the home. The seller agrees that the listing agent will offer to split the commission — say, a 2.5% share — with the agent representi­ng the buyer. (Agents may share part of their commission­s with their brokerages.)

Homebuyers pay nothing directly to their own agent and may believe they are paying no commission because, according to the lawsuit, the Realtors associatio­n allows buyers’ agents to tell clients that their services are free.

“In a competitiv­e market,” the suit says, “the seller would pay nothing to the buyer broker, who would be paid instead by the buyer, and the commission paid by the seller would be set at a level to compensate the seller broker only.”

In effect, the suit argues, the home seller is paying an inflated commission that is covering the buyer’s share as well. By that analysis, a seller paying a 5% commission on the sale of a $500,000 home is overpaying by about $12,500.

Consumer advocates and some analysts say the practice pushes up home prices because the commission for the buyer’s agent ends up being added to the asking price of the home so the seller can get a particular net price.

“The money comes out of somewhere,” said Mark S. Nadel, a lawyer who has published research on broker practices.

In a report last year, the Consumer Federation of America found that few people understood the commission­s they paid when buying or selling a home, partly because most agents don’t make it easy for consumers to learn about them.

Also, the complaint says, buyers’ agents can see, through the listing service, the commission split offered for each home — but homebuyers generally cannot. Buyers’ agents, then, may tend to “steer” clients to homes paying higher commission­s.

Mantill, the Realtors associatio­n spokesman, maintained that the broker commission structure “ensures greater access for first-time, low-income and many other homebuyers who otherwise couldn’t afford a home purchase.”

That echoes an argument made by agents: that if buyers had to pay brokers directly, many would find it difficult to afford a home. Many buyers already struggle to save enough to cover a down payment and to secure a mortgage.

Others, however, dismiss that concern. Stephen Brobeck, a senior fellow at the consumer federation, said buyers wouldn’t have to come up with the cash upfront. Rather, they could finance the commission through their mortgage just as they finance other closing costs. And paying their agent directly would allow them the opportunit­y, perhaps, to negotiate a lower commission.

The plaintiffs, who are seeking class-action status for the suit, are asking for damages and a halt to the practice of having sellers’ agents pay commission­s to buyers’ agents.

The brokerages named in the suit are Realogy, the parent of Century 21, Coldwell Banker and others; HomeServic­es of America, a Berkshire Hathaway affiliate; Re/Max; and Keller Williams. HomeServic­es and Keller Williams declined to comment. Re/ Max said it would “continue to vigorously defend” itself against a “baseless” suit. Realogy said in a statement that the case was “without merit.”

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TILL LAUER/THE NEW YORK TIMES

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