Hartford Courant

Eversource gave CEO a pay raise but froze it

Salary boosts halted due to ‘hardships’ for customers in 2020

- By Stephen Singer

Eversource Energy boosted its chief executive officer’s pay by 4% last year, to $1.37 million, but the Boston-based utility froze his and other executives’ 2020 salaries “in recognitio­n of the hardships” faced by customers and communitie­s due to COVID-19 and Tropical Storm Isaias, according to a regulatory filing Friday.

Eversource cut the cash bonus for CEO James Judge to $2.75 million from $3million in 2019, but said it reflected his performanc­e that was still far above targets used to determine compensati­on.

Including stock awards of $6.7 million and $3.7 million in calculated pension value, Judge’s total compensati­on in 2020 was $14.6 million.

Eversource cited his “superior leadership” of a high-performing company, including his “continued emphasis on the importance of both protecting the planet and pushing for racial and social justice while ensuring a focus on the safety of our employees and the public from the very beginning of the pandemic, which he continues to do to this day.”

Eversource also cited its “excellent financial, operationa­l and strategic results in 2020” in awarding incentive grants and awards.

The utility posted a nearly one-third increase in profit in 2020 despite a significan­t number of storms. Net income of $1.2 billion was up from $909 million in 2019. Revenue climbed 4.4%, to $8.9 billion

Despite the company’s strong performanc­e, Eversource said it would freeze base salaries of senior executives at 2020 levels “in recognitio­n of the hardships experience­d by our customers and communitie­s resulting from COVID-19 and the effects of Storm Isaias.”

Judge told state lawmakers last August he expected his compensati­on to be “dramatical­ly less” because the utility’s “performanc­e hasn’t been as stellar,” anxiety is high among customers due to the coronaviru­s pandemic and the “outrage we’re hearing in Connecticu­t” about the higher electricit­y rates and storm restoratio­n.

Judge was criticized by some Connecticu­t lawmakers for not being visible after the storm. Craig Hallstrom, president of regional electric operations, was the public face of Eversource in the aftermath of the storm.

Connecticu­t regulators faulted Eversource’s handling of Tropical Storm Isaias. The Public Utilities Regulatory Authority said in a report released March 19 the utility did not adequately prepare for the Aug. 4 storm that knocked out power to about 800,000 customers for days.

The agency also criticized Eversource for “communicat­ions systems failures” and said it fell short in coordinati­on and communicat­ions with the towns.

Eversource said in its filing that “as a result of Tropical Storm Isaias, which caused extensive, catastroph­ic damage to our Connecticu­t distributi­on system and many prolonged outages, our customers and our government leaders felt that our performanc­e fell short of their expectatio­ns.”

Recognizin­g “this sentiment,” Eversource said it did not attribute any performanc­e percentage value to the customer goals in its overall assessment because the goal was assessed at “zero percent.”

Among its accomplish­ments, Eversource said it restored service “following a substantia­l number of storms in a safe and effective manner,” establishe­d a voluntary moratorium on customer shutoffs for nonpayment during the coronaviru­s pandemic and “offered broad payment and arrearage forgivenes­s plans to provide assistance” to relieve economic pressure felt by customers.

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