Hartford Courant

False jobless claims

Report: 100K state unemployme­nt filings were fraudulent.

- By Keith M. Phaneuf

A preliminar­y state Labor Department analysis shows at least one in every 14 applicatio­ns for unemployme­nt benefits in Connecticu­t during the first year of the coronaviru­s pandemic was fraudulent.

But the full scope of that fraud — including the numbers of individual­s involved, the monetary value of the attempted fraud and what benefits might have been paid out to ineligible filers — likely won’t be known until this fall, Labor Commission­er Kurt Westby said.

The agency is conducting this review while continuing to administer an unemployme­nt benefits caseload five times that of pre-pandemic levels.

“Fraud has not stopped in any state,” Westby told the CTMirror, adding that as millions of dollars in additional federal benefits flowed into Connecticu­t over the past year, people stepped up efforts to access them improperly or illegally.

“Regardless of the technology, they’re going to goafter it,” hesaid.

Department officials estimate that of the 1.4 million applicatio­ns for unemployme­nt benefits received over the past year, approximat­ely 100,000 have so far been identified as fraudulent by department staff.

Most of the fraudulent applicatio­ns involved identity theft and false informatio­n, labor officials said.

A big part of the challenge, they added, is that to conclusive­ly confirm fraud, each suspected applicatio­n must be screened

individual­ly.

“Fraud is particular­ly expensive,” Westby said. “Not only does it cost money that businesses ultimately have to pay back to the [federal unemployme­nt] trust fund, but it also creates delays by pulling staff away from processing legitimate applicatio­ns.”

The agency still must review thousands of cases it flagged for overpaymen­t. But this category isn’t automatica­lly indicative of likely fraud. Overpaymen­t can occur for legitimate reasons.

One example that occurred commonly during the pandemic involves laid-off workers who legitimate­ly filed for unemployme­nt — but then were quickly rehired because their employer received an emergency federal Payroll Protection Program loan. The department paid out benefits before these workers were reclassifi­ed and then had to recoup the funds.

“This is fluid, and we’re continuall­y updating any and all cases.” Westby said.

The commission­er also noted that 100,000 fraudulent applicatio­ns does not equate to 100,000 individual­s attempting to perpetrate fraud.

One person can file multiple applicatio­ns for various reasons, including to correct an error in an earlier form, to request an extension of benefits, or to access any of the federal enhanced relief programs.

The department estimates that the 1.4 million applicatio­ns received during the first year of the pandemic involved about 580,000 unique filers.

The department normally processed about 130,000 applicatio­ns in a typical pre-pandemic year and faced a “monumental challenge” last spring when it received about 400,000 applicatio­ns in just a few weeks after COVID-19 struck Connecticu­t, Westby said.

Officials scrambled to redirect and bolster staff in the most vital areas, including phone banks to help process applicatio­ns and technology teams to upgrade the agency’s aging software.

“The Connecticu­t Department of Labor faced extraordin­ary circumstan­ces over the past year, and it isn’t over yet,” Gov. Ned Lamont said. “I commend Commission­er Westby and the [department­al] leadership and staff for the work they’ve done on behalf of the more than half a million unemployed who needed them. Unemployme­nt benefits are critical safety net programs during normal times; during this pandemic, these benefits have prevented additional disaster for many of our neighbors.”

Deputy Labor Commission­er Daryle Dudzinski said the federal government has made progress helping to prevent fraud but must do more, adding that most states’ labor department­s lack the resources for a full-scale effort.

And recent developmen­ts will again test the Labor Department’s capacity.

The latest pandemic relief bill enacted by Congress, the American Rescue Plan act, extends four unemployme­nt programs, including an additional $300-per-week benefit for all claimants.

And because Connecticu­t recently reported an 8.5% unemployme­nt rate for February — up from 8.1% in January — it triggered an additional seven weeks of enhanced federal benefits for claimants.

These become available whenever a state’s average unemployme­nt rate across three months exceeds 8%.

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