Houston Chronicle Sunday

Roya Arfa brings her best effort to each transactio­n

- By Rebecca Maitland

After working in real estate for over a decade, Roya Arfa, a Realtor with Beth Wolff Realtors Real Living, has learned the keys to success for her clients.

One of those many things is that every transactio­n is unique.

“Each transactio­n is different, and there can be something new to learn with each as forms and contracts change. I thrive to be the best in what I do and I welcome new challenges. I feel that in real estate, you always have to have the tenacity in dealing with the unexpected and I love this excitement of successful­ly overcoming challenges,” Arfa said.

Knowledge is also important.

“Knowledge is every- thing. As a full-time real estate agent, it is important for me to stay upto-date on the market, trends, and technology,” Arfa said.

Arfa is known for being detail orientated and researches every detail of transactio­n to ensure a seamless experience for her clients for something that could be the most important decision of their life.

“I work hard behind the scene to ensure that a complicate­d process goes smoothly every step of the way. I like to keep my clients informed and I am available for my clients to answer any concerns or questions,” Arfa said.

Moreover, her dedication to profession­alism and her hard work has placed her amongst the top Realtors for more than a decade. She obtains much of her business from satisfied clients as well as friends and acquaintan­ces.

Adopting the Beth Wolff vision of dedication to customer service, Arfa has received many accolades and awards.

Yet, the one that means the most to her is the Quality Service Certified Gold award, which comes from excellent reviews on surveys from past clients.

One reason for such excellent reviews is Arfa’s passion for what she does and in providing the best customer service.

“I feel offering exceptiona­l, personal customer service along with extensive market knowledge is the key to earning trust and customer loyalty. My integrity and sincerity is also my best approach. I think of myself as a catalyst bringing all parties together toward a successful transactio­n, treating everyone fairly and with utmost respect,” Arfa said.

The most rewarding aspect of her job is to see that look of accomplish­ment and appreciati­on on her clients’ faces, whether selling or buying.

“Helping my clients meet their real estate goals and to know that I have made a lifelong new friendship is undoubtedl­y one of the most fulfilling part of my job and what I love most about my career.”

“Each transactio­n is different, and there can be something new to learn with each as forms and contracts change.” Roya Arfa, Realtor Beth Wolff Realtors Real Living

 ??  ?? Roya Arfa
Roya Arfa

Newspapers in English

Newspapers from United States