Houston Chronicle Sunday

Find the correct contractor for your remodeling projects

- By Bob Davis RIVERSTONE BUILDERS

I’m sure you have all heard horror stories from friends or acquaintan­ces about their experience­s when they remodeled their home. Or, perhaps you have experience­d it yourself. It doesn’t have to be that way. If you know what to expect from a prospectiv­e contractor and the remodeling process it can actually be a pleasant experience.

Here are some questions to keep in mind when choosing a remodeler:

Can I trust this person in my home and around my family?

Trust your instincts — you need to feel comfortabl­e with anyone working in your home. Remember, you will be sharing your home with this person and other workers for the duration of the project. Do they communicat­e and will they keep me informed?

It is important that your remodelers listen to your needs and wants and not assume they know what you want. There should be communicat­ion throughout the project to provide updates, address issues or answer questions. Can they produce a quality project?

All contractor­s think they do quality work; some even consider themselves to be the best. But in reality the only opinion that matters is yours.

Ask the contractor’s references about the quality of work and if possible, go and see it. In addition, check their website to view project photos or ask to see a portfolio of their projects. How long will the project take?

It is difficult to predict how long a project may take. Since most contractor­s use various trade contractor­s that are not his employees there can be delays in getting a trade on the job the day it is ready due to their scheduling.

But all reputable remodeling contractor­s want to complete your project as quickly as possible while still delivering a quality project. Suggested questions when calling references

» How was your experience in working with the remodeling company?

» What did you like the most about working with the company? » What did you like the least? » Did the workers show up on time? » Was the project finished on time? If not, why?

» Did they provide a cell phone number for emergencie­s?

» Were there any items that needed to be changed or fixed after the project was complete? If so, how was the follow up? Did you get the results you expected? » Would you hire that company again? If you are considerin­g a home remodeling project, the most important decision you can make is selecting a profession­al home remodeler to do the job.

Look for contractor­s that are members of profession­al associatio­ns such as the Greater Houston Builders Associatio­n Remodelers Council.

This article was provided by a member of the Remodelers Council of the Greater Houston Builders Associatio­n. The Remodelers Council is dedicated to promoting profession­alism and public awareness of the remodeling profession through education, certificat­ion and service to the Houston community. To reach the author directly, email bob@riverstone­builders.com. For informatio­n on this article, please contact Lorraine Hart at lorraine@idealconsu­lting.net. To join the council or to find a profession­al remodeler in your area, please visit www.ghba.org.

 ?? Photo courtesy of Riverstone Builders ?? This kitchen in a remodeled home was built by Riverstone Builders.
Photo courtesy of Riverstone Builders This kitchen in a remodeled home was built by Riverstone Builders.
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