Houston Chronicle Sunday

Wendy Sarmasag makes customer service her priority

- By Rebecca Maitland HOMES CORRESPOND­ENT

Wendy Sarmasag, a Realtor with Coldwell Banker United, Realtors, is known for putting her clients first and providing superior customer service.

“To me, real estate is about people, about my clients, about the relationsh­ips,” Sarmasag said.

Moreover, her past experience­s help clients’ success, which is one reason the majority of her business today is based on referrals from highly satisfied clients.

“I love working in real estate, and I look forward to each day. But most of all, it is important to me to provide the best possible customer service to each client, to build the relationsh­ips, and to get to know my clients, which helps me meet their real estate goals more successful­ly. Our relationsh­ip does not end at the closing table; I continue to be there for them as a resource,” Sarmasag said.

After spending several years in the medical property management arena, Sarmasag joined Coldwell Banker United, Realtors in 2004.

“In property management, I helped tenants with buildouts, improvemen­ts, maintenanc­e, contracts and negotiatio­ns. I also assisted tenants with decor, picking out wallpaper, flooring, etc.,” Sarmasag said.

This experience benefits her clients today, as she helps clients see how a home or a particular space could meet their goals, with her eye for decor and improvemen­ts, if they are necessary.

“Today, when I am showing a home, I am always looking for any maintenanc­e issues, looking at the details. I also am able to walk into a home and see its possibilit­ies. This and other experience is what I brought with me from my previous career,” Sarmasag said.

Sarmasag’s focus area is close to her home, which is West University, and includes Bellaire, Memorial and Galleria areas.

Sarmasag is also excited with the latest news from Coldwell Banker United, Realtors.

Coldwell Banker has been a luxury real estate leader for more than 110 years, representi­ng and selling stately castles, remote islands, mansions and estates around the world.

“This exceptiona­l track record comes from having an exclusive program designed specifical­ly for luxury properties called Previews, that has now been replaced by Global Luxury,” Sarmasag said.

More about the Coldwell Banker Global Luxury program and how Samasag can use it to craft customized strategies for marketing luxury properties to buyers worldwide is shared with her luxury clients.

An award-winning Realtor, Sarmasag is a native Texan and grew up in Crosby.

She moved to Houston in 1997 and has worked in real estate for the past 20 years. She also has a number of designatio­ns, such as Accredited Buyer’s Representa­tive, Certified Negotiatio­n Expert and Seniors Real Estate Specialist.

 ??  ?? Wendy Sarmasag
Wendy Sarmasag

Newspapers in English

Newspapers from United States